Klaviyo: Product Reviews
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Collect product reviews, ratings, and photos, then put them to work across email and SMS campaigns.
Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support.
- Automate review requests with email and SMS flows
- Showcase top reviews in emails & on your website
- Build segments based on star rating & custom questions
- Reward reviewers with a unique coupon
- Import previous product reviews
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, French, German, Italian, Korean, and Portuguese (Brazil)
Works with
- Shopify Flow
Categories
Display options
Ways to collect reviews
Pricing
Choose the plan that best fits your business.
External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more
Free
Free to install
Reviews free up to 50 orders per month.
Features
- Automate reviews with email and SMS
- Custom questions
- Reward customers with unique coupons
- Import existing reviews
Reviews
$25 / month
Up to 250 orders, upgrade as you grow.
Features
- All free features
- Review request timing based on delivery
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (219)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for enhancing social proof and trust through customer feedback. It integrates product reviews with email marketing, offering customization even in the free version. Features like review request flows and order tracking are appreciated. The app is easy to use, integrates seamlessly with Shopify, and has reliable performance. Support is highlighted as responsive and knowledgeable, significantly boosting review collection compared to other platforms.
I like Klaviyo. It's a great omni-marketing program that does more than email, also including many other aspects of email and direct marketing. It is a little expensive. I'm going to admit that, especially as your list grows, the cost will grow as well. When you add in services like reviews, SMS, even an Instagram product, it is definitely far ahead of other options on the market. I've used it with my current brand that I'm building for myself, and I have used it as a marketing director for several other brands.
I absolutelyl ove this app for my store reviews and my text message marketing. Im still navigating what all they have to offer.
Tiffany CEO Crown Botanica Apothecary
We already loved Klaviyo for our emails ... but changing from our previous review app to this one has been a game changer. Much easier to use. And it gets better all the time. PS Biggest difference for us though, is how quickly we hear back when we have a question. So important! Thank you Klaviyo team.
Support
App support provided by Klaviyo.
Resources
Launched
June 9, 2022
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