Notify Me, Back in Stock: CW
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Featured images gallery
Recover more sales with customizable back-in-stock campaigns.
Out-of-stock products shouldn’t mean lost sales. CWILL Back in Stock helps merchants recover lost sales with customizable back-in-stock campaigns across email and SMS. Instead of notifying every subscriber at once, merchants can control how many shoppers are notified per restock, prioritize high-value customers, send follow-up reminders, and stop notifications after purchase or successful delivery. Match every restock alert to your inventory, demand, and business strategy.
- Automatic email/SMS notifications to reach customers at the right time
- Show button and popup on out-of-stock product & collection pages
- Edit email template freely in block section
- Multiple languages templates
- Inventory alert per warehouse / location
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, Italian, Japanese, Dutch, Chinese (Simplified), Chinese (Traditional), and German
Works with
- Shopify Admin
- Ecomposer
- gempage
- Klaviyo
- MailChimp
Categories
Notifications
Customization
Analytics and reporting
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 10 notifications/mo
- Unlimited subscriber sign-ups
- Inline & float button display
- 24/7 LiveChat Support
Starter
$9.90 / month
Features
- $6.90 for the 1st month (Limited time)
- 50 notifications/mo
- Minimum stock threshold
- All integrations supported
- Product-Specific Button Display
14-day free trial
Growth
$29 / month
$0.12/10 notifications above limit. SMS billed separately by region.
Features
- $19 for the 1st month (Limited time)
- 3000 notifications/mo
- Custom Notification Rules
- Auto multi-language translation
- SMS notification
- Floating pop up widget
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (586)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants find this app valuable for boosting sales and customer satisfaction through back-in-stock notifications. It's praised for customization options, seamless integration with pre-order apps, and reliable performance. Setup is simple, and the support team is noted for quick, professional assistance, often resolving issues within minutes. Merchants view it as an effective tool for enhancing customer engagement and acquisition.
UPDATE: I have had the issue rectified with a new notification rule 'toggle' feature. I appreciate that, thank you for your prompt response.
__
Recent update has killed the simplicity this app had - the app now forces email notifications to customers, which I can't seem to be able to turn off. For us, the idea was to track what customers are requesting to help with demand forecasting, then segment these customers within shopify's ecosystem and carry out email marketing from there using our existing brand templates. I don't want another email marketing tool outside shopify's native app
Dear Stella Charge,
I’m Joey, the customer manager from the Back in Stock team. I wanted to personally follow up after reading your feedback.
I completely understand what you were trying to achieve with our app — using Back in Stock to track customer demand and support your forecasting, while keeping customer segmentation and email marketing within Shopify using your existing brand templates.
I’m very sorry that our recent update disrupted that workflow and caused unnecessary inconvenience for you. This was something we didn’t consider carefully enough when updating the feature, especially for merchants like you who rely on the app primarily for demand tracking rather than email marketing.
I’ve already reached out to our development team and asked them to address this urgently. We’ve also restored your previous settings so that your setup can work as it did before the update.
If you notice anything that still doesn’t look right, or if there’s anything else about the workflow that we can improve, please feel free to reply me here or contact me directly at [joey.wen@cwill.com]. I’ll be happy to follow up with our team personally.
Again, I’m sorry for the disruption, and thank you for taking the time to share such clear feedback with us. Please do kindly let me know if it works for you now, it's very important to me, thank you so much again❤️
Best,
Joey
Customer Manager
Back in Stock Team
This is a useful app that has improved and made good changes over time, support is great and they respond pretty quickly. They also enabled one of the features for free.
Thank you for the lovely review! It’s always a pleasure to hear from our customers. We’re here for you anytime!
Very useful app for customers and retailers alike - it's one of those things that just works. I would like there to be a few more options when it comes to customising the email. The support team are particularly helpful and responsive.
Thanks for leaving a review! We value your opinion and are glad to know you enjoyed your experience with us.
Support
App support provided by CWILL.
Resources
Launched
September 15, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store, Shopify admin
-
Edit customers
Customer data
-
Edit products
Inventory, products, collections
-
View orders
All order history for the last 60 days
-
View Online Store
Theme
-
Edit Shopify admin
Files
-
View other data
Locales, locations, Shopify Markets settings
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
