Zoko: WhatsApp for D2C Brands

Zoko: WhatsApp for D2C Brands

Pricing
From $49.99/month. Free trial available.
Rating
4.9 (394)

WhatsApp marketing, automation & support for D2C brands. Powered by AI flows and a multi-agent inbox

Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time.

Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer. Take WhatsApp calls, send voice notes and translate messages in real time. more
  • Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
  • Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
  • Whole team, one WhatsApp number - chats, calls, voice notes and live translation
  • Recover carts, send post-purchase updates, upsells & retention - fully automated
  • Answer customer questions with AI - your team steps in only when it matters

Languages

English

Works with

  • Checkout Apps
  • Facebook Messenger
  • Instagram
  • Judgeme
  • WhatsApp
  • WhatsApp API

Pricing

Choose the plan that best fits your business.

Starter

$49.99 / month

Meta Rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot

Features

  • Best for early-stage, pay-as-you-grow
  • $0.015/conversation - no monthly cap
  • Unlimited agents, no per-seat fees
  • WhatsApp catalog synced from Shopify
  • Broadcast to Shopify segments
  • Multi-agent shared inbox
  • Pre-built Shopify flows free
  • Zoko AI bots available as paid add-on

7-day free trial

Plus

$79.99 / month

$0.00199/conv beyond 5K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot

Features

  • Best for growing D2C brands
  • 5K conv/mo - no Zoko conversation fee
  • 5 agents - add more at $15/agent/mo
  • WhatsApp catalog synced from Shopify
  • Broadcast to Shopify segments
  • Multi-agent shared inbox
  • Pre-built Shopify flows free
  • Zoko AI bots available as paid add-on

7-day free trial

Elite

$139.99 / month

$0.00099/conv beyond 100K · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot

Features

  • Best for scaling D2C brands
  • 100K conv/mo - no Zoko conversation fee
  • 10 agents - add more at $12/agent/mo
  • WhatsApp catalog synced from Shopify
  • Broadcast to Shopify segments
  • Multi-agent shared inbox
  • Pre-built Shopify flows free
  • Zoko AI bots available as paid add-on

7-day free trial

Max

$499.99 / month

$0.00049/conv beyond 5M · Meta's rates · Instagram $9.99/mo · Custom flows $5.99/flow/mo · AI bots from $24.99/mo/bot

Features

  • Best for high-volume D2C brands
  • 5M conv/mo - no Zoko conversation fee
  • 30 agents - add more at $9/agent/mo
  • WhatsApp catalog synced from Shopify
  • Broadcast to Shopify segments
  • Multi-agent shared inbox
  • Pre-built Shopify flows free
  • Zoko AI bots available as paid add-on

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (394)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 18, 2026

It is a really helpful tool, I have been using them for more that 1 year and it is converting sales. The Customer Support is great and Bharat is very supportive and responsive.

Les Gastronomes
United Arab Emirates
About 1 year using the app
August 18, 2026

It is a really good app with extremely professional support. We are offramping from it purely for a technical reason specific to our store but would recommend them to everyone else. If you are stuck with WABA restriction issues, their team can definitely help you navigate the complicated Meta Support process. Even when I am leaving them the support is professional and helpful, you rarely see that.

Divya Mandir
India
8 days using the app
August 14, 2026

Support team is the reason we stayed. Every time we've hit something — a config question, a flow that needed tweaking, an integration doubt — they respond fast, understand what we're actually asking on the first try, and set it up exactly the way we need it. No back-and-forth, no ticket ping-pong. If you're evaluating WhatsApp tools, the product matters but the support is what you'll actually live with day to day. Zoko's is excellent.

Happy Doggo
India
8 months using the app

Support

App support provided by Bourbon Science Inc..

Developer

Bourbon Science Inc.

3297 Mill Springs Circle Northeast, Buford, GA, 30519, US

Launched

December 8, 2020

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