Endear AI‑Powered Clienteling
Featured images gallery
The AI-powered clienteling software turning customer relationships into revenue for retail brands
Turn customer signals into revenue, automatically. Trusted by 2,000+ stores and $1B+ in attributed sales, Endear is the CRM built for omnichannel brands — designed around how store teams work and how customers shop. Our newest AI feature, Opportunity Engine, turns customer data into a prioritized outreach queue for every associate. No guessing, no manual list-building. Just the right customer, at the right moment, with the right message.
- AI Opportunity Engine: AI that tells your team who to reach out to and why.
- Unified customer profiles: orders, loyalty, and CS data in one view.
- Omnichannel messaging: Email, SMS, and WhatsApp outreach every message tracked
- Dynamic segmentation: Segment by behavior, location, spend, or custom attributes
- Book appointments and manage VIP experiences natively
Languages
English, Spanish, and French
Works with
- Checkout
- Shopify POS
- Shopify Flow
- & more
- Attentive
- Gladly
- Gorgias
- Klaviyo
- Ometria
Categories
Managing campaigns
Workflow automation
Pricing
Choose the plan that best fits your business.
External charges may be billed by Endear separately from your Shopify invoice. Learn more
Pro Plan
$350 / month
Features
- 1,000,000 Customer Records
- 4,000 emails per month
- 3,000 SMS messages per month
- Per Store Location
- Appointments Pro Included (3 calendars)
- Sales Chat Pro
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (20)
Endear has been an essential part of our tech stack for almost five years, consistently delivering value across both our Ecommerce and Retail businesses. The platform is intuitive and easy for our teams to use, while also driving meaningful results with customers, particularly when it comes to increasing AOV and LTV.
The experience of working with the Endear team has also been excellent. They’re responsive, collaborative, and continually improving the product with new updates and features. We’ve had a great experience with the platform and would definitely recommend it.
Endear has been transformative for our business! The ability to not only see our clients, but communicate with them at a higher level has been a game changer. The visibly has given us the tools to coach our teams on how to truly "Endear" themselves to our clients. A must for any new business
One of the most impactful tools in our tech stack! We've been with Endear for nearly five years now and continue to see incremental value for both our Ecomm and Retail business. From a staff perspective it's easy to use and from a customer perspective, we've seen a significant impact on AOV and LTV. Working with the Endear team is seamless as well and they are constantly making updates to improve the platform. Highly recommend!
Support
App support provided by Endear.
Resources
Launched
March 19, 2019 · Changelog
Featured in
More apps like this
