Shiprocket Promise

Shiprocket Promise

Pricing
Free to install. Additional charges may apply.
Rating
1.6 (18)

Boost your conversions with real time and accurate EDD and trust badges.

Tired of losing sales due to vague delivery timelines? Struggling to provide accurate delivery estimates across multiple locations? Shiprocket Promise supports multi-warehouse EDD optimisation, ensuring your buyers get precise delivery estimates from the nearest warehouse. Shiprocket Promise tailors EDD based on each buyer’s location, ensuring a seamless shopping experience. Enhance your store’s credibility with unlimited Trust Badges that perfectly align with your brand’s aesthetics.

Tired of losing sales due to vague delivery timelines? Struggling to provide accurate delivery estimates across multiple locations? Shiprocket Promise supports multi-warehouse EDD optimisation, ensuring your buyers get precise delivery estimates from the nearest warehouse. Shiprocket Promise tailors EDD based on each buyer’s location, ensuring a seamless shopping experience. Enhance your store’s credibility with unlimited Trust Badges that perfectly align with your brand’s aesthetics. more
  • Display accurate EDD on product pages based on the buyer’s pin code
  • Sync EDD with your shipping settings for real-time updates
  • Customize unlimited Trust Badges to boost conversion and customer confidence
  • Optimize EDD using multi-warehouse support for precise delivery timelines
  • Highlight your store’s reliability with verified seller details

Languages

English

Works with

  • Shopify Admin

Categories

Pricing

Choose the plan that best fits your business.

Business

Free to install

$0.02 per order

All charges are billed in USD.

Reviews (18)

Overall rating
1.6
Counts per rating level
  • 44% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
August 11, 2026

Useless. After installing the app every pincode is shown as 'pincode not serviceable'

MUNA
India
21 minutes using the app
June 4, 2026

Pathetic experience with this app and support team.

The app is no longer functional, yet customers are still being charged for it. Neither the Shiprocket team nor the Shopify team seemed aware that the app was not working anymore.

We installed the app, found that it was non-functional, and uninstalled it the very same day without even using it once. Despite this, we were still charged.

The most frustrating part is that the Shiprocket team took 7 days just to confirm that the app is no longer functional and suggested installing “Smart EDD” instead. If the app is discontinued or broken, why are users still being charged for it?

This feels extremely misleading and unprofessional. Even after acknowledging the issue, they are refusing to refund the amount.

Shameful and pathetic service. Please escalate this internally so that other users do not get fooled into paying for a non-working app.

Āgāmi Stores
India
About 1 month using the app
Edited June 7, 2024

Two stars detuct
Bcz of advertising way of shiprocket. If I am paying for any app i would not show it on my site. i have installed almost 10 apps in my website if everyone will do advertising my site will looks cheap. this is the big reason i will delete this app after trial.

One Star detuct 2 reasons
getting worng infomation that i got 4 orders yesterday in my online orders but i did not have any single order on my site yesterday.

i also dont know which customer getting which date and how i will complete my promise which is visible on my site

(EG: if date of the delivery visible for visitor after 4 days. how i will know that my website shows delivery on that day. I contact shiprocket but they have no idea about it)

Customer give us 1 star rating for uneducted courier partners. I have filled NDR and also conversation on conference call with customer. but still parcel not delivered.
We get returns almost 25%
10 % customers which we understand.
15% returns bcz of shiprocket's poor system.

In this way promise app will not work. Its just a fake promise to customers. We are going change our courier partners

Vijay & Sons
India
24 days using the app

Support

App support provided by Shiprocket - Shipping in India.

Developer

Shiprocket - Shipping in India

416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008, IN

Launched

January 22, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders, Online Store

  • Edit products

    Products, collections

  • View orders

    All order history for the last 60 days

  • Edit Online Store

    Online Store script tags, theme

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