Aura Connect: Proactive Guide
- Pricing
-
Free plan available. Free trial available.
- Rating
- 5.0 (6)
- Developer
- AuraConnect
Featured images gallery
Proactive AI shopping assistant for product discovery, recommendations, upsells, and cart recovery.
Aura is a proactive AI shopping assistant that detects hesitation while shoppers browse, add to cart, and check out, then offers guidance before they leave. It answers product questions, compares options, recommends products, and supports upsell and cross-sell. It resolves concerns about sizing, compatibility, delivery, returns, and payments. Aura syncs your catalog, inventory, and store policies, matches your brand voice, supports multiple languages, and tracks conversions and assisted revenue.
- Detect shopper hesitation and engage visitors with proactive guidance.
- Recommend and compare products based on each shopper's needs and contex.
- Suggest relevant upsells, cross-sells, bundles, and alternatives.
- Address cart and checkout concerns about delivery, returns, and payments.
- Sync catalog, inventory, and policies for brand-aligned multilingual answers.
Languages
English and Chinese (Simplified)
Works with
- Checkout
- Shopify Admin
- zendesk
Categories
Real-time messaging
Automated responses
Customization
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- • Proactive AI guide for 200 visitors
- • Auto-built product knowledge base
- • Smart bundle upsell recommendations
- • AI product cards with add-to-cart
- • Payment failure recovery in chat
Starter
$19 / month
Features
- • Proactive AI guide up to 1K visitors
- • Auto-built product knowledge base
- • Smart bundle upsell recommendations
- • AI product cards with add-to-cart
- • Payment failure recovery in chat
- Overage: $8 per additional 1K visitors
7-day free trial
Growth
$149 / month
or $1,430.40/year and save 20%
Features
- • Proactive AI guide up to 25K visitors
- • Auto-built product knowledge base
- • Smart bundle upsell recommendations
- • AI product cards with add-to-cart
- • Priority email support included
- Overage: $8 per additional 1K visitors
Pro
$399 / month
or $3,830.40/year and save 20%
Features
- • Proactive AI guide up to 100K visitors
- • Auto-built product knowledge base
- • Smart bundle upsell recommendations
- • Dedicated 1-on-1 success manager
- • Expert AI model fine-tuning
- • Overage: $8 per additional 1K visitors
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (6)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We’ve been using Aura Connect on our store and the overall experience has been really good. Our products come in different sizes and specifications, and we also sell related accessories, so customers often need help understanding the options. Aura Connect can assist with product questions, compatibility, shipping, recommendations, and checkout without making the experience feel like a basic chatbot. We especially like that it responds based on what shoppers are looking at in the store. It covers the main parts of the buying journey and has been a useful addition to our store.
Thank you so much for your thoughtful review! We’re delighted that Aura Connect has been helpful to your store, especially by assisting customers with product options, compatibility, related accessories, shipping, and checkout. Supporting customers throughout their buying journey while helping merchants generate more revenue and gain valuable data insights is exactly why we created Aura Connect.
We truly appreciate your recognition and support, and we look forward to continuing to help your store deliver an even better shopping experience!
We carry a wide range of overlanding and off-road gear — roof racks, cargo cases, recovery equipment — and the biggest challenge has always been helping customers find the right product for their specific vehicle and setup. Shoppers would land on our store, get overwhelmed by the options, and leave without buying. AuraConnect changed that. The AI proactively asks about their vehicle model and use case, then guides them to the right product — whether that's the right rack platform for a 4Runner or the right case size for their build. The buying experience feels much more like talking to a knowledgeable gear advisor than browsing a catalog. Highly recommend for any store with a complex, vehicle-specific product lineup.
We sell automotive films — window tint, vinyl wrap, paint protection — across dozens of vehicle types and specifications. The problem was always the same: customers would browse for a while, get overwhelmed by the options, and leave without buying. AuraConnect changed that. The AI proactively asks about their vehicle type and use case, then narrows down the recommendation for them. It's like having a knowledgeable sales rep available 24/7. Our inbound support inquiries dropped noticeably, and conversions improved. Highly recommend for any store with a complex product catalog that requires some guidance before purchase.
Support
App support provided by AuraConnect.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin, other data
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Edit customers
Browsing behavior, customer data
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View products
Products, product listings, collections
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View orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history, third-party fulfillment
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View discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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Edit Online Store
Theme, checkout page
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View Shopify admin
Legal policies
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View other data
Shopify Markets settings, publications of products on sales channels, product and variant inventory
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