StoreSmith ‑ CRM Connect

Sync orders, customers and returns to your CRM automatically so your team always has current data.

CRM Connect sends your store's orders, customers and returns to your Salesforce CRM through your MuleSoft API. Customers sync when created or updated. Orders sync on creation, fulfilment, cancellation and refund. Returns sync with live status, and Quiqup or SMSA courier updates reach your CRM. A dashboard, activity list and logs show every sync. Retry failed items yourself. Set events, tax, payments and country routing per store without code.

• Sync new and updated customers to your CRM
• Send orders on creation, fulfilment, cancellation and refund
• Sync returns and their status changes to your CRM
• Retry failed syncs yourself without a developer
• Set events, tax, payments and country routing per store