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WhatsApp marketing that recovers abandoned carts, sends campaigns and answers customers with AI chat
Kanal turns WhatsApp into a sales channel for your store. Build visual flows on the official WhatsApp Business API: abandoned cart recovery, welcome messages, order and shipping updates, post-purchase upsells and back-in-stock alerts. Send WhatsApp marketing campaigns to targeted segments with approved templates. An AI agent answers questions and recommends products in 96+ languages; your team takes over from a shared chat inbox. Klaviyo, Gorgias and Recharge integrations, plus sales reports.
- Recover abandoned carts with automated WhatsApp Marketing flows and reminders
- Send WhatsApp marketing campaigns to targeted segments with approved templates
- AI agent answers customers and recommends products on WhatsApp in 96+ languages
- Shared chat inbox with Shopify order context, tags, assignment and quick replies
- Klaviyo, Gorgias and Recharge integrations on the official WhatsApp Business API
Languages
French, English, Spanish, Italian, German, Portuguese (Brazil), and Portuguese (Portugal)
Works with
- API
- Gorgias
- Klaviyo
- WhatsApp API
- WhatsApp Business
Categories
Real-time messaging
Automated responses
Cart recovery
Pricing
Choose the plan that best fits your business.
Demo
Free
Pro
$89 / month
Features
- Personalized WhatsApp number
- Order confirmation on WhatsApp
- Abandoned cart on WhatsApp
- Unlimited campaigns
- Unlimited number of contacts
Scale
$149 / month
Features
- All Pro plan features
- AI conversational
- Advanced automations on WhatsApp
- Shipping update
- Personalized support
- Green tick assistance
- Klaviyo integration
- Custom segments & lists
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (128)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is quick to set up with a simple, intuitive interface, even for advanced flows. Many report strong revenue and ROAS gains, especially from abandoned cart recovery that often outperforms email tools. They use it for reminders, notifications, promotions, and win‑backs, praising automation, segmentation, and high engagement on WhatsApp. Support is frequently described as ultra‑responsive, hands‑on, and strategic, making it a must‑have sales channel.
Franchement, meilleur investissement ! L'équipe est hyper réactive. Les flows de panier abandonné et relances sont lancés en quelques minutes, et les conversions sont dingues ! Les retours clients sont géniaux : ils adorent échanger en direct. C'est une nouvelle façon d'être encore plus proche de ses clients, et ça fait toute la différence. Merci à l'équipe Kanal
Super application, sans doute la meilleure APP Whatsapp du marché :
- Lucas est incroyablement réactif que se soit pour l'aide pour la configuration et même après. -> SAV Top
-Le taux d'ouverture est superbe et les ROAS sont incroyable, je suis à x75
-L'interface Kanal est très fluide et très claire
Les possibilités sont nombreuses : Panier abandonnée, win-back etc...
Erevan nous a aidés à mettre en place Kanal. Il a toujours été disponible, réactif et patient tout au long de l'onboarding. Un grand merci à lui !
Support
App support provided by KANAL SAS.
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