SMS Troopers | Cart Recovery
- Pricing
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Free to install
- Rating
- 5.0 (5)
- Developer
- The Troops PTE Ltd.
Featured images gallery
Real people text shoppers who leave checkout, answer their questions and help them finish the order.
SMS Troopers follows up on your abandoned checkouts with real people, not bots. When a shopper leaves checkout, a Trooper texts them 30 minutes later, answers their product, shipping or payment question in a two-way conversation and can send a unique one-use discount code, so every recovered order is tracked. You choose which carts get a text and which discount a Trooper may offer. Each week you get AI insights on what stops your shoppers from buying. No number to register, no telco paperwork.
- A real person texts each shopper 30 minutes after they leave checkout
- Two-way SMS conversations that answer product, shipping and payment questions
- Unique one-use discount codes: percentage, fixed amount or free shipping
- Choose which carts get a text and what discount a Trooper can offer
- Weekly AI insights on why shoppers leave checkout
Languages
English
Works with
- Shopify Admin
Categories
Pricing
Choose the plan that best fits your business.
Startup Plan
Free to install
20% of Recovered Revenue
Features
- No monthly fee
- Real SMS Troopers, 7 days a week
- Unique one-use discount codes
- Unlimited abandoned checkouts
- Weekly AI insights
Growth Plan
$49 / month
10% of Recovered Revenue
Features
- Half the revenue share of Startup
- Real SMS Troopers, 7 days a week
- Unique one-use discount codes
- Unlimited abandoned checkouts
- Weekly AI insights
Pro Plan
$129 / month
7% of Recovered Revenue
Features
- Lower revenue share for more volume
- Real SMS Troopers, 7 days a week
- Unique one-use discount codes
- Unlimited abandoned checkouts
- Weekly AI insights
Enterprise Plan
$299 / month
5% of Recovered Revenue
Features
- Dedicated customer success manager
- Personalized onboarding
- Real SMS Troopers, 7 days a week
- Unique one-use discount codes
- Weekly AI insights
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (5)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We’ve had a great experience working with SMS Troopers. They’ve been a big help in recovering our abandoned carts and have provided valuable insights that contributed to improving our sales.
The team handling our account is very accommodating, responsive, and easy to work with. We also appreciate how helpful and professional their agents are when assisting our customers.
Overall, SMS Troopers has been a reliable partner for us, and we truly appreciate the support and insights they continue to provide.
The newly-launched segmentation feature with multiple discount options (percentage, fixed, and free shipping) is awesome! SMS Troopers helps us upsell effectively, increasing our overall sales.
SMS Troopers has been great help to our business. Buying fresh produce is generally a last-minute choice that leads to cart abandonment. SMS Troopers is great. There is actual person that communicates with our customers and provides great service to them. Easy to set-up, easy company to work with. Very effective at converting abandoned carts.
Support
App support provided by The Troops PTE Ltd..
Resources
Developer
160 Robinson Road, #14-04 Singapore Business Federation Centre, Singapore, 068914, SG
Launched
July 18, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days
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Edit discounts
Discount codes and promotions
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View Online Store
Online Store pages
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Edit other data
Price rules
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