FT Post Purchase Surveys

FT Post Purchase Surveys

Pricing
Free plan available
Rating
0.0 (0 Reviews)
Developer
FENWIK

Ask customers to rate their order and tell you how they found you, right on the thank-you page

FT Post Purchase Surveys asks each customer to rate their order on the confirmation page, then collects customer feedback in their own words. A second attribution survey asks how customers heard about you: write the options, let them tick several, and see shares on a pie chart. Both load after the order is placed, so neither blocks checkout. Pick emoji, stars or numbers, and edit every question, label and message. Every answer is saved with its order, and the dashboard tracks your CSAT score.

FT Post Purchase Surveys asks each customer to rate their order on the confirmation page, then collects customer feedback in their own words. A second attribution survey asks how customers heard about you: write the options, let them tick several, and see shares on a pie chart. Both load after the order is placed, so neither blocks checkout. Pick emoji, stars or numbers, and edit every question, label and message. Every answer is saved with its order, and the dashboard tracks your CSAT score. more
  • Ask every buyer how their order went on the order confirmation
  • Follow up on any rating with an open question and read answers in full
  • Learn how customers found you: write your own options, let them pick several
  • Track CSAT and channel shares, with every answer linked to its order
  • Edit every question, scale, label, button and thank you message

Languages

English

Works with

Categories

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Up to 100 responses / mo
  • Multiple question types
  • Custom text and messaging
  • CSAT tracking
  • Order linking and context
  • Dashboard

Standard

$10 / month

Features

  • Up to 200 responses / mo
  • Multiple question types
  • Custom text and messaging
  • CSAT tracking
  • Order linking and context
  • Dashboard

Plus

$25 / month

Features

  • Up to 500 responses / mo
  • Multiple question types
  • Custom text and messaging
  • CSAT tracking
  • Order linking and context
  • Dashboard

Pro

$200 / month

Features

  • Unlimited responses / mo
  • Multiple question types
  • Custom text and messaging
  • CSAT tracking
  • Order linking and context
  • Dashboard

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating
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Support

App support provided by FENWIK.

Developer

FENWIK

1111B S Governors Ave STE 20447, Dover, DE, 19904, US

Launched

September 25, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View staff and contributor data:

  • Store owner

    Name, email address, phone number, physical address

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