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Answer every customer call 24/7 with AI. Fewer missed calls, lower support costs, and more sales.
Marlie is an AI receptionist that answers your store's phone 24/7. It looks up live orders to resolve "where's my order?" calls, answers questions about your products, shipping, and return policies, and takes messages with the details you need. When a caller needs a person, Marlie warm-transfers them to your team. It also blocks spam and robocalls, and saves a transcript, recording, and summary of every call, so nothing slips through.
- Answers every call 24/7 in a natural voice, with 40+ voices to choose from
- Resolve "where's my order?" calls with live order status lookup
- Answers shipping, return, and store policy questions from your store info
- Answers product questions and can text callers a checkout link to buy
- Warm-transfers calls that need a person, and blocks spam and robocalls
Languages
English
Works with
- gmail
- google calendar
- google sheets
- sms
- square
- zapier
Categories
Pricing
Choose the plan that best fits your business.
Professional
$49 / month
or $470/year and save 20%
250 min included, then $0.35/min
Features
- Takes messages with your custom question
- Sends text links to callers
- Basic post-call summaries
- Blocks spam and robocalls
14-day free trial
Scale
$99 / month
or $950/year and save 20%
500 min included, then $0.35/min
Features
- Order lookup during live calls
- Warm transfers
- Everything in Professional
14-day free trial
Growth
$199 / month
or $1,910/year and save 20%
1,000 min included, then $0.30/min
Features
- Create checkout links during live calls
- Product lookup during live calls
- Warm Transfers
- Order lookup during live calls
- Manage orders
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Marlie Ai.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders, discounts
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View customers
Customer data
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View products
Inventory, products, collections
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View orders
All order history for the last 60 days
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View discounts
Discount codes and promotions
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View other data
Locations
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