EasyWi: EU Withdrawal Button

EasyWi: EU Withdrawal Button

Pricing
Free plan available. Free trial available.
Rating
5.0 (8)
Developer
DD-Gossen

Legally compliant EU withdrawal button with form, confirmation email and product exclusion by tag.

EU law gives customers 14 days to withdraw from an online purchase. This app adds a withdrawal button and form to your store. Each request is saved with order number, timestamp and reason, a confirmation email goes out in 24 EU languages, and everything appears in your dashboard. On Pro it can create the Shopify return and cancel unfulfilled orders automatically. Exclude products from withdrawal by tag. Setup takes two minutes. Data is hosted in Frankfurt.

EU law gives customers 14 days to withdraw from an online purchase. This app adds a withdrawal button and form to your store. Each request is saved with order number, timestamp and reason, a confirmation email goes out in 24 EU languages, and everything appears in your dashboard. On Pro it can create the Shopify return and cancel unfulfilled orders automatically. Exclude products from withdrawal by tag. Setup takes two minutes. Data is hosted in Frankfurt. more
  • Withdrawal button and form that customers can submit directly from your store
  • Automated confirmation emails with timestamp, in all 24 EU languages
  • Dashboard to track all withdrawal requests with order details and audit trail
  • Exclude products from withdrawal using tags

Languages

German and English

Works with

  • Shopify Admin

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • Withdrawal button & form
  • All 24 EU languages
  • Confirmation email with timestamp
  • Editable email texts
  • Dashboard & status tracking
  • Order verification
  • Merchant notification email
  • GDPR compliant, hosted in the EU

PRO

$12 / month

or $120/year and save 17%

Features

  • Everything in Free
  • Exclude products by tag or collection
  • Custom withdrawal window (days)
  • Automatic Shopify returns
  • Auto-cancel unfulfilled orders
  • Own logo, sender domain & SMTP
  • Custom form design, no branding
  • Show button to EU customers only

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (8)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 14, 2026

Really happy to have this app! Very good experience and helped my shop out during a difficult time

Stereoplasm
Canada
4 months using the app
October 14, 2026

Sehr einfache Installation/Einrichtung. Funktioniert wunderbar. Vielen Dank!

prplab.de
Germany
About 1 month using the app
June 18, 2026

Ich habe mich für die App entschieden, da sie mir die Möglichkeit bietet, bestimmte Produkte via Tag auszuschließen.
Da meine Brand zu 90 % individualisierte Produkte verkauft, ist das wichtig, da sonst der Kundenserviceaufwand mit den Widerrufen viel zu hoch wäre.

Die App selbst ist sehr aufgeräumt, übersichtlich und einfach zu konfigurieren.

EQUIMEA
Germany
1 day using the app

Support

App support provided by DD-Gossen.

Developer

Launched

May 15, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Products, orders, Online Store

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days, returns

  • Edit Online Store

    Online Store pages, theme

  • Edit other data

    Online Store navigation

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