EasyWi: EU Withdrawal Button
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Featured images gallery
Legally compliant EU withdrawal button with form, confirmation email and product exclusion by tag.
EU law gives customers 14 days to withdraw from an online purchase. This app adds a withdrawal button and form to your store. Each request is saved with order number, timestamp and reason, a confirmation email goes out in 24 EU languages, and everything appears in your dashboard. On Pro it can create the Shopify return and cancel unfulfilled orders automatically. Exclude products from withdrawal by tag. Setup takes two minutes. Data is hosted in Frankfurt.
- Withdrawal button and form that customers can submit directly from your store
- Automated confirmation emails with timestamp, in all 24 EU languages
- Dashboard to track all withdrawal requests with order details and audit trail
- Exclude products from withdrawal using tags
Languages
German and English
Works with
- Shopify Admin
Categories
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Withdrawal button & form
- All 24 EU languages
- Confirmation email with timestamp
- Editable email texts
- Dashboard & status tracking
- Order verification
- Merchant notification email
- GDPR compliant, hosted in the EU
PRO
$12 / month
or $120/year and save 17%
Features
- Everything in Free
- Exclude products by tag or collection
- Custom withdrawal window (days)
- Automatic Shopify returns
- Auto-cancel unfulfilled orders
- Own logo, sender domain & SMTP
- Custom form design, no branding
- Show button to EU customers only
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (8)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Really happy to have this app! Very good experience and helped my shop out during a difficult time
Sehr einfache Installation/Einrichtung. Funktioniert wunderbar. Vielen Dank!
Ich habe mich für die App entschieden, da sie mir die Möglichkeit bietet, bestimmte Produkte via Tag auszuschließen.
Da meine Brand zu 90 % individualisierte Produkte verkauft, ist das wichtig, da sonst der Kundenserviceaufwand mit den Widerrufen viel zu hoch wäre.
Die App selbst ist sehr aufgeräumt, übersichtlich und einfach zu konfigurieren.
Support
App support provided by DD-Gossen.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
-
Store owner
Name, email address, phone number, physical address
-
Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Products, orders, Online Store
-
View products
Products, collections
-
Edit orders
All order history for the last 60 days, returns
-
Edit Online Store
Online Store pages, theme
-
Edit other data
Online Store navigation
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window