DisputeDesk Chargeback Defense
- Pricing
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Free plan available. Free trial available.
- Rating
- 5.0 (1)
- Developer
- DisputeDesk
Featured images gallery
Automate chargeback evidence collection and manage dispute responses from one dashboard
DisputeDesk reads your dispute history and shows what is really happening: which cases are card chargebacks versus PayPal, which reason codes you face most, and which disputes you are refunding that still carry enough evidence to contest. For every new dispute it pulls the order, fulfillment, tracking and customer records from Shopify, builds an evidence pack matched to the reason code, and files it before the deadline. Free dispute audit available on install.
- Detects every new chargeback automatically so none miss the deadline.
- Builds a complete, structured evidence response for each eligible dispute
- Runs disputes fully hands-off, or pauses chosen cases for your review.
- Auto-saves every evidence pack to your Shopify admin as a record.
- Tracks chargeback exposure and dispute analytics in one dashboard.
Languages
English, French, Portuguese (Brazil), Swedish, Spanish, and German
Works with
- Checkout
- Shopify Admin
- Gorgias
- Klarna, Affirm, Afterpay
- PayPal
- Shop Pay
- Stripe
Categories
Fraud types
Prevention tools
Alerts and analytics
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- First 5 evidence packs for free
- Free dispute audit on install.
- Automatic detection of new disputes
- Auto-save packs to your store admin
- Build & preview unlimited packs
Starter
$29 / month
Optional top-up packs for extra evidence packs beyond your monthly quota: +10 for $19, +50 for $79, +200 for $249.
Features
- 20 evidence packs per month
- Automatic evidence pack building
- Up to 5 automation rules
- Auto-save packs to Shopify Admin
- 14-day free trial
14-day free trial
Growth
$129 / month
Optional top-up packs for extra evidence packs beyond your monthly quota: +10 for $19, +50 for $79, +200 for $249.
Features
- 100 evidence packs per month
- Automatic evidence pack building
- Unlimited automation rules
- Auto-save packs to your store admin
- 14-day free trial
14-day free trial
Scale
$299 / month
Optional top-up packs for extra evidence packs beyond your monthly quota: +10 for $19, +50 for $79, +200 for $249.
Features
- 400 evidence packs per month
- Automatic evidence pack building
- Unlimited automation rules
- Auto-save packs to your store admin
- 14-day free trial
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
DisputeDesk’s account audit gave us a much clearer picture of our chargebacks and some really useful insights into our store.
Now that our chargebacks are handled automatically, everything feels much easier to manage. The team has also been really helpful throughout the whole process. Highly recommend!
Thank you for your lovely review, Cay Collective! We’re proud to be a small part of your journey and delighted that DisputeDesk is making chargebacks easier to manage. Here’s to a long and successful partnership!
Support
App support provided by DisputeDesk.
Resources
Developer
Launched
May 27, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store analytics, Shopify Payments, Shopify admin
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View customers
Browsing behavior, customer data
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View products
Products, collections
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View orders
Order fulfillments, all order history, shipping information
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Edit store analytics
Web pixels
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Edit Shopify Payments
Shopify Payments dispute evidences, Shopify Payments dispute file uploads, Shopify Payments disputes
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View Shopify admin
Legal policies
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