Proclaim ‑ Warranty Automation
- Pricing
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$29/month. Free trial available.
- Rating
- 5.0 (1)
- Developer
- Contraband
Featured images gallery
Proclaim automates warranty claims with AI. Save your support team hours of manual review.
Manually reviewing defective product claims drains support payroll. Proclaim replaces costly email back-and-forth with a structured, customer-facing storefront warranty experience built to collect defect photos cleanly. Our AI automates policy triaging by evaluating customer evidence against your specific guidelines to issue an immediate AI decision or flag cases for an assisted review. This keeps messy attachments out of your inbox and reduces manual processing errors.
- Keep customers updated with automated tracking alerts at every claim stage.
- Automatically triage incoming claims against your exact store policy.
- Instantly approve valid requests or flag suspicious claims for review.
Languages
English
Works with
Categories
Pricing
Choose the plan that best fits your business.
Proclaim Hybrid
$29 / month
Per claim fee: $0.10 for manual review, $0.40 for AI validation, or $0.85 for end-to-end AI automation.
Features
- 200 claims included per billing cycle
- Custom-branded self-serve experience
- AI vision & policy-aware triage
- Automated draft replacement orders
- Fraud checks & inventory guardrails
- Automated customer status emails
- Pre-packaged claim briefs for review
- Centralized claims review dashboard
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Has sped up and streamlined our warranty processes so well, the natural integration has eliminated pain points we had with double handling of details and separate platforms between original orders and warranty handling, as well as housing fault images in one place and the AI ability to determine fault based on previous learning has made it a no brainer. Couldn't see us going back to our old system
Support
App support provided by Contraband.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, Online Store
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
All order history, draft orders, merchant managed fulfillment
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit Online Store
Online Store page content on a path controlled by the app
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