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Repli AI: Customer Service AI Helpdesk for email, Instagram, Facebook, and live chat.
Repli AI is your advanced AI helpdesk solution, designed to streamline customer support. Manage email, Facebook, Instagram messages (including comments), and live chat from one dashboard. The app includes AI Co Pilot, ticket management, automations, and comprehensive reporting features (tickets, response times, CSAT, and more). Additional capabilities include ticket tagging, templated responses, and a chat widget. Simplify support with Repli AI today!
- AI-Powered Response Generation with Brand Customisation
- Ticket management
- Automations
- Reporting (tickets, response times, CSAT, and more
Languages
English
Works with
- gmail
- meta
- outlook
Categories
Estimate your monthly charges
Rounded up to the nearest dollar
Tickets replied
Pricing
Choose the plan that best fits your business.
Starter
$130 / month
Plus usage charges
Features
- 400 tickets / mo
- Helpdesk + AI
Monthly usage tier
Cost per unit
First 400 Tickets replied
Free
401+ Tickets replied
$0.33
Growth
$275 / month
Plus usage charges
Features
- 800 tickets / mo
- Helpdesk + AI
Monthly usage tier
Cost per unit
First 1,000 Tickets replied
Free
1,001+ Tickets replied
$0.25
Scale
$420 / month
Plus usage charges
Features
- 1,000 tickets / mo
- Helpdesk + AI
Monthly usage tier
Cost per unit
First 2,000 Tickets replied
Free
2,001+ Tickets replied
$0.21
Pro
$970 / month
Plus usage charges
Features
- 2,000 tickets / mo
- Helpdesk + AI
Monthly usage tier
Cost per unit
First 5,000 Tickets replied
Free
5,001+ Tickets replied
$0.19
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Repli Ai.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
Draft orders, order fulfillments, all order history
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View discounts
Discount codes and promotions
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View Online Store
Theme
-
View other data
Price rules
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