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Aircall ‑ AI Voice & Messaging

Tackle the ‘Where is my order?’ flood. Activate AI Voice...

par Aircall · Lancement : octobre 2022

4.4 (5) sur Shopify
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AI Voice Agent for e-commerce. Get order context on every call, automate WISMO and returns, and recover abandoned carts in Shopify. Trusted by 24,000 Customers.

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À propos de Aircall ‑ AI Voice & Messaging

Aircall vit à l'intérieur de votre magasin Shopify. Dès qu'un client appelle, votre équipe voit son nom, ses commandes antérieures et son numéro de suivi instantanément. Pas de commutation d'onglets, pas de demande aux clients de se répéter. Cliquez-à-Dial à partir de n'importe quel contact Shopify. Les agents d'IA gèrent l'état de la commande, les retours et les FAQs après les heures, permettant une disponibilité toujours sur. Actions d'IA tire en direct Shopify données mid-call, répond en temps réel et enregistre automatiquement le suivi.

Dernière vérification : October 16, 2026 · Fresh

Détails de l’application

Développeur
Aircall
Catégorie
Store management
Tarif
Payant
Lancement
octobre 2022
Note
4.4 (5) sur Shopify

Fonctionnalités clés

  • 38 languages with custom voices
  • FAQs, custom caller intake questions
  • Trigger-based outbound calls & voicemail
  • Per-agent performance dashboards
  • AI transcripts
Intégrations avec :

Gorgias Hubspot Richpanel Salesforce Stripe Zendesk

3 offres · essai gratuit de 7 jours

AI Voice Agents

$100/month

Essentials

$120/month

Professional

$210/month

Offres et tarifs listes sur le Shopify App Store.

Notes et avis

basé sur 6 avis du Shopify App Store

Utilisez les flèches pour lire les avis un par un

We have been using Aircall for a while now as a dedicated phone solution for our customer service team, and it’s been a great fit for what we need. The Shopify integration is simple, but honestly that’s one of the things we like about it. When an existing customer calls, their information can be recognized right away, allowing our team to provide a more personalized experience from the start. We...
— Knockaround
Needed a dedicated softphone experience as we grew out of Gorgias' in-built functionality. Spotify integration is light - but to be honest it doesn't need any more for us. If a customer's details are saved in Shopify, their name is listed as the phone rings and we can provide the customer with the personalised touch of calling them by their name. From the call view, we are provided with a link to...
— Mr. Logs
Switching to Aircall for our Service-Hotline was one of the best decisions we could make. Aircall offers us plenty of usefull features for working more efficiently and to offer our customers a good experience by reaching us through phone. Further the contact and communication with the Aircall team itself has been very pleasant and kind. We are very happy to have made that switch
— Naturbummler
Misleading Billing and Unresponsive Support – Do Not Recommend Aircall charged my account for additional users that I did not have. I reviewed my dashboard carefully and confirmed the actual number of active users. I contacted their support team multiple times, provided explanations and evidence, but they refused to acknowledge or remediate their billing error. I would strongly caution other busin...
— BulbAmerica
This was a terrible experience. They promise the world and cannot even deliver a rock. We only went with them since they were supposed to integrate with our service desk software. Never got to try it since their service never worked after 6 months of service. Our previous phone company quickly setup our caller ID, so when we called people, our number showed up on their cell phones. After 6 month...
— Wildcrafted Beauty
We tried using Aircall for 1 week after switching to it from a competitor. It was missing plenty of features that should have been mentioned to us. After reaching out to them for support, we received no answer after 5 business days. We tried to cancel our contract amicably, but Aircall chose to answer with the following: "We understand your concerns and reasoning behind your decision. As you ar...
— Wheelwiz

Aperçu 1 / 6

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