Casa Loyalty Points & Rewards

Didn't work out for me. Customer service was hard to get in touch with. Doesn't seem like they work on the weekend which is when I launched. Questions unanswered, no/delayed follow up. Looking for another app. Update: Veerny was very helpful to me in completing the things I needed help with, along with providing me a guide. I have decided to give the app another go and I am hopeful it'll be a gre...

Vinay help me alot, thank you for that.

good

Ateeb was very helpful with the setup of this app on my Shopify store. He asks 3 simple questions, once answered he works his magic. Simply amazing!! I highly recommend using this app and get the help you need, it’s right at your fingertips.

quick response when I needed help, easy to setup and use

Got great support from the team! They are really helpful in answering questions and testing out features for my shop.

Fijne app, handig in gebruik en fijne ondersteuning via live chat. Aanrader!

empty

Great experience

Nice and easy to use app. Was assisted by Mr Ateeb who was of great help

What a great app to use alongside my store, works well with some great customisation available. I don't use all options currently but there is a chance that I may and at the same time there are options for many different businesses. Online chat/customer service is great, straight to the point with their answers and knowledge of their systems. As with any add on make sure you custom to your store r...

This issue took patience and several rounds of checking, but the Casa team stayed with it and got my loyalty program resolved. They verified the VIP multipliers, removed an unintended future gift-card benefit without affecting existing customer balances, history, tiers, or issued rewards, and provided the written confirmation I needed. I appreciate Vinay, Sam, Hamza, and the developer team for the...

Agent was extremely helpful and made sure my app was set up perfect and offered to help set up landing page.

We've been using Casa Loyalty on our Shopify store for a while now. Along the way we ran into a few issues — POS points sync, some tweaks to the invoice-related email templates — and the Casa team responded quickly every time. Sam, Ateeb and Waqas in particular actually followed through and tested things properly before getting back to us, rather than giving us a brush-off answer. The POS points s...

Sakina' provided excellent service!

بسيط وسهل التعامل

Really smooth experience setting up my program, with a pleasantly quick and efficient turnaround time the one time I needed to reach out to chat support. I was sure to provide clear details in my first message; within minutes they were able to jump right into addressing my queries, point by point. That was at midnight on a Saturday. I'm pretty pleased with how my Loyalty program has come together...

Helped me set up the app. Works great thanks.