Retain AI: Winback emails

We have had a great experience working with all team members of Retain AI. The tech's ability to personalize email messages is unlike anything else I have seen.

As a new company, launching Beverlin Hills came with plenty of moving parts, and one of the most important was ensuring our customers had a great experience from day one. Partnering with Chatdesk/Remarkable AI has been a huge help in making that possible. Their team proactively manages our support tickets and ensures every interaction is handled quickly, thoughtfully, and with the kind of care we...

Our experience with Chatdesk has been fantastic. The service has been exceptional, and the results are absolutely exceptional. I really recommend Chatdesk to anyone looking to enhance their customer experience and expand the opportunity for revenue in a real, easy to use way. Adding them to our suite of apps has been instrumental in our recent success.

ChatDesk is the perfect solution for any company looking to scale or manage its customer support service while preserving the gold standard of customer satisfaction. Under 5'10 is a fast growing E-Commerce Brand. As such, we needed a larger customer support staff to meet the demand of nonstop tickets flowing into our Gorgias helpdesk via email, chat, SMS, and social media channels. The particular...

Chatdesk has been so helpful with our customer service - our response times are significantly lower and the team is always so responsive when it comes down to feedback. The agents are available pretty much 24/7 including weekends, which is extremely helpful to us, but also great for the customers. They've made the process seamless by constantly communicating with their team internally and continue...

I don't know what we would do without Chatdesk! Alexander is a hands-down superstar and our ride-or-die wingman. We're VERY brand-conscious and customer satisfaction is our highest priority, so deciding to get external help wasn't an easy decision, but Chatdesk has made it possible to scale. Our internal Customer Satisfaction Manager works with Chatdesk on everything from current responses to new...

We have used ChatDesk for 2 years and they are simply the BEST. I can pretty much "set it and forget it" when it comes to all of my inbound from social / email / etc. They go above and beyond when answering requests like "my abandoned cart rate is a bit high - do you know why?" and only contact me when it is extremely urgent (they resolve things very quickly, too). They can provide a wealth of dat...

Chatdesk has been a huge help for our business. We're a fast growing company and threw a lot of information and scenarios for them to handle in a short amount of time. The team got up to speed quickly. Most of all, they are always open to feedback and very proactive, allowing us to trust them with our customer service.

Great multi-platformed customer support. Wonderful communication (catch-ups every week) and prompt addressing of any issues. Very satisfied with the help Chatdesk provides.

Minimal time and effort for great payoff. Customer Support has been a huge weight lifted off our shoulders since we brought on Chatdesk. It was quick and easy to get started, and has helped our company scale support tremendously! Their whole team is great to work with too.

The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!

Our CX team at Thinx has significantly benefited from onboarding Chatdesk last year. At first, we used the Shift tool to automate some of our common phone requests like returns and forward calls to chat. We then most recently onboarded Chatdesk Teams and Trends for social support. With Chatdesk answering DMs, mentions, and posts, we have finally offered our customers 24-7 support and help on our s...

Chatdesk has supported our growth by helping us maintain fast response times and high-quality service over social channels. Our business fluctuates seasonally so Chatdesk's flexibility allows us to seamlessly scale our team based on demand. The Chatdesk team is also super responsive and easy to work with.

Chatdesk has been a great partner for us. They’ve proven to help increase our organic social revenue MoM by driving conversions with best in class customer service.

Our Chatdesk Experts have been super helpful in providing support to our customers during after hours and peak times. We've been really impressed with the quality of their work and how easy it is to set flexible schedules that fit our needs. They're super responsive and will absolutely work closely with you to learn your brand voice and execute customer service the way you need them to.

Chatdesk helps us efficiently manage our email and social volume. The customer service provided is exceptional. It's been a great solution for our small team. Highly recommend!

Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.

We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.