Digital Downloads ‑ Fileflare

FileFlare does exactly what I need -- delivers download links to files automatically upon order. I self host the files to save on costs. FileFlare allows me to do everything within Shopify instead of needing an outside app. It couldn't be more user friendly. Also, the new blocks feature lets me see the unique download links that my customers get in their account pages, within my order page on Shop...

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Excellent app and outstanding support We've been using Fileflare for many years to deliver ebooks and audio files through our Shopify store and have been very happy with it. Recently, we experienced an email deliverability issue, and the support from Ian was exceptional. He was responsive, transparent about the cause of the problem, kept us informed about the fix, and followed up afterward to ma...

I've been extremely happy with the support from Fileflare. Their customer service is outstanding. They respond quickly, provide personal support (no bots!), and you always communicate with the same person, which makes the whole experience so much easier. What impressed me most is that they don't close your support request until you're completely satisfied and everything is working exactly as it s...

I’ve been using File Flare for a while now, and it’s a brilliant app. The customer support is exceptional! It completely solved an issue I was having with buyers sharing my PDFs—the discrete customer stamp feature puts their details right on the file, which stopped sharing in its tracks. Highly recommended!

This app has a nice, clean interface, and the team behind it helped with our questions on setup and even added our product features to their requests, so we are so far happy with how it works!

Incredible customer service. (Especially if you want to switch services.) I switched from Pendora because Pendora stopped sending emails without warning, leaving a huge backlog of unsent products... it was a disaster. Worse still because Pendora has no "export as CSV" function. When I switched to Fileflare, the customer service team (Ian specifically) helped track down everyone who hadn't got th...

Great app, excellent service.

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Excellent customer support, the only app that meets my needs perfectly (high storange and bandwidth at a super affordable cost!)

Very easy to use app. Love that it is integrated with Shopify. The pricing is also very competitive. Service has been excellent. The only thing I wish was different is that you could send out update notices for a product not just for 1 attachment. I've used another file delivery system that was much more expensive and not integrated as nicely with Shopify. I would give this app 4.75 stars until th...

Brilliant app, it lets us do exactly what we need to with our PDFs, and the help we've had from them, even on a sunday has been amazing

I have been using Fireflare for over two years and is the most stable compared to the other two I used before this. Whenever there is any issue, I get support quite quickly which matters most to me. Overall very happy with the Fireflare team Girish Chaudhary elevenplusvocab.com

Would love the option for a shareable download link for each asset.

I don't leave reviews very often, but Fileflare has earned this one. I sell ebooks, books, printables, and digital products, and finding a digital delivery app that actually works without making me pull my hair out has been a challenge. After testing everything from checkout to file delivery, Fileflare has been rock solid. The setup was straightforward, the files delivered correctly, and when I...

Love it!