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LiveChat: AI live chat by Text icon

LiveChat: AI live chat by Text

Get more sales with AI live chat, chatbot, and help...

par Text · Lancement : novembre 2017

4.4 (42) sur Shopify Utilisée par 5,144 boutiques Shopify

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AI-powered LiveChat helps you grow sales, support customers, and offer shopping advice. See what’s in a shopper’s cart while they browse your store.

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À propos de LiveChat: AI live chat by Text

Avec une plate-forme de chat live, vous pouvez parler aux acheteurs pendant qu'ils naviguent, suggérer des produits qu'ils adorent, et baisser des réductions qui maintiennent les paniers en mouvement. Laissez les chatbots AI gérer les questions rapides afin que votre équipe peut se concentrer sur les chats qui ferment les ventes. Un helpdesk intégré et une base de connaissances vous permettent de gérer les demandes de support et de fournir des réponses self-service sans outils supplémentaires. Vous voyez également ce qui est dans le panier d'un utilisateur et leurs commandes passées à l'intérieur de LiveChat, de sorte que chaque réponse se sent personnelle. Voir plus Voir moins

Dernière vérification : August 13, 2026 · Fresh

Détails de l’application

Développeur
Text
Catégorie
Store management
Tarif
Payant
Lancement
novembre 2017
Note
4.4 (42) sur Shopify

Fonctionnalités clés

  • View customer information
  • Seding product cards
  • Text Intelligence (AI) features
  • Traffic tracking up to 100 visitors
  • Chat customization
Intégrations avec :

Checkout Facebook Instagram Mailchimp Messenger WhatsApp Zapier

3 offres · essai gratuit de 14 jours

Starter

$25/month

Team

$59/month

Business

$89/month

Offres et tarifs listes sur le Shopify App Store.

Notes et avis

basé sur 73 avis du Shopify App Store

Utilisez les flèches pour lire les avis un par un

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— PalmaYard
Wojtek was very very helpful - 10/10 for me. Quick response and straight answers
— Test & Tag Training
Great app. Wojtek was very helpful!!
— Hiccups Children's Boutique
We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.
— PraiseBanners™
Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.
— G-Form.com
Very good app, it is good and easy to use, the customer support is very professional and timely, i recommend it to everyone!
— SwitchBot EU
LiveChat is a positive addition to our eCommerce store, helping with maximising sales and customer satisfaction. The support provided by LiveChat to backup their product has been exceptional.
— UpDown Desk
Great customer service! Our agent Darek was so patient with us and tried his best to come up with a solution to our log in problem. 5 over 5 stars!!
— Norka Living
Fantastic customer service. Professional and friendly.
— anax USA
Very helpful and got us set up wit a trial extension as were are switching to LiveChat from Gorgias
— Trail Icon
We've used this platform for over 16 months and can't fault it. From a technical side it's always stable and the support is second to none (except ours ;) ). Can't work out how to make the chat behave how you want? Just ask them! I have fielded several questions about how to change certain aspects to suit our business and the technical advice is always top notch, often receiving multiple differe...
— Swyft
so far it had ZERO EFFECT , a lot of e mails - NO TANGIBLE RESULTS , so far
— In Nature Teas
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— Trip Ifeza Tours LLC
It was all good until i want to cancel which i couldn't find how to cancel the subscription after 30 mins...
— 幸福計劃
We joined this software a few days ago. We decided to stop using it. However, we had already subscribed to the software for 1 year. This company has a very friendly policy towards its customers: did you pay? Forget! You will never see that money back. Whatever happens. Pay attention to this before opting for this software. There are N companies that reimburse you within the first few days, in cas...
— Brincatoys
App is very nice, but the prices are extremely expensive for SB, They don't honor shopify prices either!
— Knives.mx
Overly complicated and unintuitive for such a simple use case. I chatted to support and finished my call by saying "Thanks, but I am going to find another solution" and the reply was "You're welcome". Unreal
— Great Northern Larder
VERY BAD SERVICE... I TRIED TO LOGIN IN FOR MANY DAYS AND THE SUPPORT TEAM DOESNT WANT TO HELP, SO I DOWNLOADED TIDIO! SORRY BUT YOU NEED TO HELP YOUR CUSTOMERS...
— Mastic Origins
App doesn't give much value. First of all, it blocks the Shopify "checkout" button on mobile devices so you lose sales. Also as a CRM, it doesn't work well as you can't even find a list of customers you've interacted with although they've given you their contact details. Finally, you have to talk to the support agent to get them to cancel your subscription and guess what? they can't cancel your ac...
— Mutz Pizza

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