CWILL Returns & Exchanges

Returns and exchanges that bring in profits by CWILL

par Channelwill · Lancement : juin 2023 · Plan gratuit disponible.

4.9 (453) sur Shopify Utilisée par 1,943 boutiques Shopify Built for Shopify

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Returns that turn to profit by incentivizing exchanges and providing a self-service returns portal.

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À propos de CWILL Returns & Exchanges

CWILL Returns fournit une solution claire et basée sur le flux pour traiter toutes les demandes de retours et retours et d'échanges des clients. Les propriétaires de magasins peuvent créer des politiques de retours et des règles de retours et d'échanges flexibles pour différents produits en fonction de différents scénarios. Les clients peuvent facilement soumettre des demandes de retours et d'échanges via un portail de retours publics embarqué sur le storefront et rester à jour sur leur état de retour via des notifications de courriel automatisées. Échanges pour différents articles et des remboursements flexibles (crédit de magasin, carte cadeau) Portail de retours d'auto-service et notifications de courriel pour stimuler la loyauté des clients Intégrations de transporteur illimitées pour améliorer les taux de retour et de récupération gratuite Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD et Evri Built for Shopify & Auto-tracking retour expédition état Voir plus Voir moins

Dernière vérification : August 8, 2026 · Stale

Détails de l’application

Développeur: Channelwill
Catégorie: Orders & shipping
Tarif: Offre gratuite disponible
Lancement: juin 2023
Note: 4.9 (453) sur Shopify

Fonctionnalités clés

6 returns per month
Manage returns in one place
Branded return page
Return labels
Flexible return windows

Intégrations avec :

CWILL Order Tracking Canada Post Checkout Customer accounts DHL FedEx Hermes UK Shopify Admin USPS

4 offres · gratuit au depart · essai gratuit de 14 jours

Free

Gratuit

Essential

$29/month

Professional

$99/month

Enterprise

$299/month

Offres et tarifs listes sur le Shopify App Store.

Notes et avis

basé sur 53 avis du Shopify App Store

Utilisez les flèches pour lire les avis un par un

I’ve been using the app for about a month now, and so far I’ve had a great experience! Customer service is quick to respond, friendly, and very helpful. Definitely impressed with the support and overall experience!

— HeightsDistrict

Thank you so much! Everything went smoothly, and Nora was extremely helpful throughout the setup process. Everything worked perfectly.

— VXB Bearings

We’ve been using CWILL Returns & Exchanges for a while and couldn’t be happier. The platform is intuitive for both our team and shoppers. Creating custom return rules is effortless, and the automated workflow drastically reduces back‑and‑forth emails with customers. It is a must‑have app for any Shopify store handling returns.

— Jelenew

Muy atentos

— ADS Running Shop

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— Colorimetry Lights

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— Pirate Worldwide

Just switched over from Loop Returns and I wish I did it sooner. Their onboarding had me stuck for weeks. Here I installed the app and was basically set up the same afternoon, mostly thanks to the live chat support. Mig answered every question I threw at her: custom badges, auto approval, how exchange orders sync back to Shopify, return shipping fees, all of it. When I hit a wall building my auto...

— Wyld Chics

Mig was incredibly helpful in getting the CWILL app set up for our store. She was patient, knowledgeable, and guided me through the entire process step by step, making sure everything was configured correctly. She answered all my questions quickly and made what could have been a complicated setup very easy. Excellent customer service — highly recommend!

— Voisson

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— FOREVERINGS

CWILL’s handling of our billing complaint has been unacceptable. We pay for an automated returns service, yet have spent considerable time chasing explanations for recurring carrier adjustment charges and repeatedly pushing for the full problem to be investigated. Basic questions remain unanswered, and we still have no clear timetable for completing the review or preventing further avoidable cost...

— A Farley Country Attire

Worst customer service ever. Avoid this app! Their customer service is a total mess. They told me they’d get back to me in 2 hours, but instead, they emailed me for an RMA number after just 21 minutes. When I didn't reply within 5 minutes, they just closed the case. Also, be warned: they never refund unused return labels. When I threatened to file a claim and report them to Shopify, they offered...

— SaltTree

great help

— AYARA

Had to get in touch with support to get the design section unlocked to get my logo uploaded ,and i got Mig who was very quick and polite, quick support and so far the app easy,also needed some cutomizing to match my site,and they have put in a request and brand colours recommend yes

— Urban Street Clothing

Great customer service

— Atacz

Excellent, Fast and Helpful Thank you Daisy and Halsey

— VAULTBAG

This app has the best support I have ever seen. They respond incredibly fast and accurate. No AI slop, direct human support and instant. The features are amazing I don't have anything bad to say about this app, I truly recommend it.

— Miamara