Return Rabbit

I absolutely love this return/exchange management app! You'll find it highly robust, yet very simple and intuitive to administer. And it's designed to integrate best with Shipstation. Their support team is very responsive and helpful. They truly care about their users needs. So much so that they actually implemented a custom development, unique to my account to meet my business's specific and...

We switched to Return Rabbit about 8 months ago after discovering they had more robust features than our previous platform. It was a seamless transition and we are very happy with the product so far. Their customer service is unlike anything we have experienced with other apps. Their entire team is accessible, responsive, and they take a proactive approach to analyzing our returns data and informi...

We decided to switch to Return Rabbit from Loop after realizing that the functionality Loop was providing was nearly matched by Return Rabbit but at a much lower price. The implementation/onboarding process was very smooth and our sales rep Ryan was extremely helpful throughout. We were able to completely migrate platforms in only a day or two with only a few minor issues that Ryan and the RR supp...

With Return Magic ending all return services the other day, I knew I needed to switch over to another returns/exchange provider fast with my return portal being shut down with the closure. Working with Ryan, he got me set up within 24 hours to avoid any disruptions to my customers and brand. Feel free to reach out to him at [email protected] if you need to switch over asap. That guy does...

Our company is growing like crazy and prior to switching from another returns platform we were doing very minimal exchanges. Switching to Return Rabbit made me realize how expensive returns are and the cost of not offering exchanges. I am now getting a 39% exchange rate a massive rise from our previous provider and if we continue at this rate, Return Rabbit will yield us around a 11,000% ROI. I'd...

Spoke to multiple returns providers (Narvar, Loop, Returnly) and a lot of them promised these fancy features but after looking under the hood they were all smoke and mirrors. When asked if they can build out certain functionality/features these other providers were unable to, unwilling to, or tried charging an arm and a leg. Return Rabbit was quick on a few feature builds, support, and most of all...

I switched from a different platform to Return Rabbit and it is a 180. Technical support is awesome, the onboarding was as smooth as it could be. We are definitely seeing a difference in the exchange rate and return rate with the exchange benefit option. I highly recommend this app!

Return Magic is done. To replace it, I evaluated 15 return apps and interviewed 11. Typically, the reps will tell you what you want to hear. Not what you need to know. I actually installed another return app only to discover it did not have the capability the rep promised and we needed. Most of the other apps were either more costly or beyond our needs. I found Return Rabbit. The rep was honest an...

The entire staff was extremely helpful while integrating from our old returns platform. Using return rabbit has made processing returns and exchanges so much easier for us.

Massively improved our operations. highly recommend. Massively improved our operations. highly recommend. (sorry for the repeat, this app forced me to write minimum 100 characters)

This app has freed our team up with automated returns, an easy to use dashboard for customers, and their excellent support team - always quick to help. This is a must try for anyone looking to elevate their Customer Experience!

We finally took the plunge to automate our returns process to streamline our DTC business as we saw our e-commerce growing. Return Rabbit has not only saved us manpower, but it has also boosted our ability to retain sales and customers through exchanges, while giving us valuable insight into customer preferences and product feedback. Friendly and easy-to-reach support team.

As a micro-brand I was looking for a no-hassle way to load in a returns and exchanges app to my website, with some easy configuration. I installed Return Rabbit and in a few minutes I had a returns and exchanges portal. Can't wait to learn more about how to use this app. Well done!