Revamp CRM for B2B wholesale

I'm having issues with my app not updating with the most recent information. Customer service won't respond to my inquiries.

The plan for this app is very confusing, first its say free plan available then its say 14 days trial version,

For a B2B wholesale store it has potential. The support is terrible. Do not try ot contact them through the in app chat as they suggest. Your fastest route will be where your app admin page is. Click on the link associated with support there and hopefully the response times are sooner. The plus to that is shopify is aware that you asked for support and they are pressed to respond in a reasonable a...

Software seems good for what I was looking for but customer support is horrendous. Only available via email with same cookie cutter response to schedule a demo to go over questions. I booked a demo 3 times at a specific timeslot and no one from the revamp team contacted me to do the demo. I have officially given up trying to use them.

BEWARE!! We were looking for a reliable CRM system, BUT we never even got to trial the app properly as there was too many problems and bugs and the customer service is terrible and non existant (apart from snotty mails). Since deleting the app we are getting 10 mails per hour and we have requested to be removed from their list but no reply and the harassment continues (no surprise).

Disappointed to have to rate this app one star but when I hooked up the Mailchimp integration (in addition to my store) it duplicated all the contacts from the Mailchimp list, making the application worthless. When I reached out for help, no response. I wish Shopify would do a better job of screening these app developers. Can't use apps that are not adequately supported. It is a shame because the...