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Signifyd

Guaranteed Protection Against Fraud and Non-fraud Chargebacks

par Signifyd · Lancement : juin 2013 · Plan gratuit disponible.

4.6 (71) sur Shopify Utilisée par 3,744 boutiques Shopify

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Guaranteed protection against fraud & non-fraud chargebacks. Approve more good orders, lower chargeback rates & eliminate chargeback losses

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À propos de Signifyd

Signifyd offre une prise de décision et des garanties financières pour protéger l'ensemble de votre parcours client, de la caisse jusqu'aux retours. La protection contre la fraude garantit des décisions instantanées à la caisse, soutenues par une garantie financière contre les frais de fraude sur toutes les commandes approuvées. Cela détourne la responsabilité du marchand, ce qui vous permet de grandir sans crainte.

Dernière vérification : August 13, 2026 · Fresh

Détails de l’application

Développeur
Signifyd
Catégorie
Store management
Tarif
Offre gratuite disponible
Lancement
juin 2013
Note
4.6 (71) sur Shopify

Fonctionnalités clés

  • Guaranteed protection against fraud & non-fraud chargebacks
  • Approve more good orders, lower chargeback rates & eliminate chargeback losses
Intégrations avec :

Carthook PayPal Recharge Shop Pay Stripe Early Fraud Warnings

1 offre · gratuit au depart · essai gratuit de 14 jours

Free

Gratuit

Offres et tarifs listes sur le Shopify App Store.

Notes et avis

basé sur 101 avis du Shopify App Store

Utilisez les flèches pour lire les avis un par un

We use Signifyd to help us prevent fraudulent orders and to get chargeback reimbursement on applicable orders. This is a great app with amazing customer support. Very prompt and informative customer support. Sometime the app does not provide detailed information on why a charge back and/or order was marked as fraud, but this is not a huge deal. Other than that, everything runs great with minimal a...
— Dr. Dabber
Working with Signifyd and Spencer our assigned team Manager has been an absolute dream. Spencer is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease with Signifyd. We just upgraded our platform and plan as we have been with them for 5 years and...
— DRAG CARTEL IND.
Working with Spencer at Signifyd has been a great experience. Our store has recently seen an increase in chargebacks, so we knew we needed to make adjustments to ensure we had stronger protection in place. Spencer helped guide us through switching to a new plan that better fit our current needs and risk level, and he made the entire process extremely smooth from start to finish and promptly answer...
— Endless Supply
We’ve partnered with Signifyd for several years now, and the experience has been consistently positive. Their team is highly responsive, easy to work with, and always ready to provide support when needed. The Complete Chargeback Protection program has been especially valuable; it gives us confidence that our business is safeguarded, no matter how a transaction turns out. Highly Recommended!
— The Treadmill Factory
Transition from old ecom platform to shopify has been seamless. Had great support along the way. Signifyd holds themself to high standards and I absolutely love working with them.
— Tatcha
Partnering with Signifyd has been an excellent experience. Our CSM, Hayley, and the entire team are wonderfully responsive and consistently provide exceptional service. With Signifyd as our partner, we have complete peace of mind and the freedom to focus on scaling our business. We highly recommend Signifyd to any company looking for reliable fraud prevention and a proactive, trusted partner.
— Brighton
Exceptional service and wonderfully responsive customer support team. A predictable insurance mechanism has allowed us to supercharge our growth without the burden of dealing with fraudulent orders. The Signifyd Shopify app has made integration painless. A++
— Valhalla Pure Outfitters
We’ve been using Signifyd for a few years now, and it has been a great experience. Their team is incredibly responsive, quick to assist, and always helpful.
— S&B
Working with Signifyd has been an absolute dream. Their team is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease on their end. What used to feel like a taxing, stressful process has become simple and manageable thanks to their support. Their c...
— KORRES
We’ve been using Signifyd for years, and it’s been a fantastic partner for our business. The platform has been incredibly effective helping us manage fraud. Their team is knowledgeable, responsive, and genuinely invested in helping us succeed. Having that kind of support and reliability makes a huge difference. Highly recommend it.
— Turtle Beach USA
Partnering with Signifyd has given us incredible peace of mind and allowed us to focus on what matters most... growing our business. We realized how much time it was taking us trying to monitor and prevent fraud, and when we found out about Signifyd it was a no-brainer. Setup was pretty thorough and after that it's quite seamless. Now we don't have to stress when we get a huge order or somethin...
— LUXOME
Best fraud prevention software and amazing client support.
— Sneaker Politics
We've used this app since 2015. It was set up to only look at direct Shopify store orders and ignore eBay orders, PayPal payments and other non-Shopify direct sales. All was fine until we received our June 2026 bill, which was about 30% higher than normal. Come to find out, they stopped filtering out these orders. By the time we realized what was happening, we could not cancel the orders older...
— Capture Your Action
Each reimbursement claim is a pain. By default they will deny all claims and then you have to contact to try to get an answer. Their support materials are mostly useless.
— Fendrihan
Signifyd will quickly burn the multi-million dollar business you’ve built. They promised protection from fraud and increased acceptance of orders, instead, they took a LARGE CHUNK of our money, blocked THOUSANDS of legitimate orders from loyal customers, and completely wrecked our reputation. No warning, no explanation. Just cancellations and total chaos. We were left to fix everything manually...
— HIDDEN CULT®
I loved Signifyd when I started using them. Then they switched to reimbursement via credit towards your next invoice which doesn't really do anything to help. It just means you have to keep using them. Ok fine, the screening is still good. Most of my business is via repeat customers and the scams are pretty easy to identify so I decided I probably am not benefiting from my plan. I've tried reachi...
— CORGITECH
Wrongly turned off store syncing without our permission. Was advised it was because we didn't use the service, but upon further checking we did have it turned on and using it. Asked support to restore it and fix syncing transactions for guarantee, and they advised they did, but still not working.
— Yakka Gear
Interface is relatively simple to use. Unfortunately when you need them don't expect them to be there for you. We've been a customer of Signifyd since the app was new and have never filed for a chargeback claim reimbursement. We've used the guarantee for only orders that were concerning to us ('pay as you go' plan), but even those that were guaranteed never went to a claim so our account has be...
— Cubic Zirconia CZ
I have been using Signifyd for 4 years, they are good too much if you don't get chargebacks but if you start getting chargebacks from customers and they have to pay you then you will see the other face :( have a claim that was APPROVED on their terms on October 7 and now it is 12 days since it was approved and they did not reimburse me for the claim that they approved it for reimbursement.Wha is t...
— T A Y Online Store
We only use them because they are the best option in this space. They have lots of reasons why they don't pay you which we can understand. However, they have "forgot" to pay us two times already but they are very quick to take their fees out every month. We pay thousands a month in service fees but they "forget" to pay us for $80 reimbursements... But I guess that's how all insurance companies wor...
— superlinewholesale

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