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Detective FAQ Chat & Helpdesk  icon

Detective FAQ Chat & Helpdesk

Reduce customer support with FAQ's.

par Trinity River Software · Lancement : mai 2020 · Plan gratuit disponible.

4.8 (15) sur Shopify Utilisée par 9 boutiques Shopify

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À propos de Detective FAQ Chat & Helpdesk

Réduire l'assistance client en donnant des réponses aux questions de vos clients où ils peuvent facilement les trouver. Le widget Help Desk donne des FAQs, chat et e-mail searchable dans tout votre magasin. Avec une page FAQ statique, les clients peuvent trouver des réponses à toutes leurs questions.

Dernière vérification : August 8, 2026 · Fresh

Détails de l’application

Développeur
Trinity River Software
Catégorie
Store management
Tarif
Offre gratuite disponible
Lancement
mai 2020
Note
4.8 (15) sur Shopify

Fonctionnalités clés

  • Static FAQ Page
  • 3 Responsive Templates
  • 10 FAQ’s
  • 3 Categories
  • Basic Editor

3 offres · gratuit au depart · essai gratuit de 5 jours

Free Plan

Gratuit

Basic Plan

$4.99/month

Pro Plan

$9.99/month

Offres et tarifs listes sur le Shopify App Store.

Notes et avis

basé sur 37 avis du Shopify App Store

Utilisez les flèches pour lire les avis un par un

Really great app, very simple to use and excellent customer support even for the free package! Would recommend
— QUICKQUESTING.COM
The developer/founder was incredible in responding to my many tweaking of the widget on how it shows on mobile devices, love all the features and I am confident this app will help with my conversion. I have not launch yet but feel good about the possibilities with the assistance of this app to make the user experience on my store seamless
— Duchesz of Saxeszburg
Great apps, looks sleek, free service pack is enough to address most e-commerce needs. Included suggested FAQs questions for those who don't know where to start.
— Wings E-Store
We've tried several FAQ apps, but really like this one a lot. The UX is really nice and the features and price point fit well. Most importantly, their support is exceptional - personal, thorough and fast. Recommended!
— Steve Groff's Cedar Meadow Farm
Thank you for creating it! The app has been the perfect addition to my site for the FAQ's - And a friend told me you are really responsive for any problems too which is important to me, as I am NOT tech savy.. As I have only just launched my website, I have not had any customer reviews yet, however it ticks all my boxes.
— Nurse Nav
This app will really improve your conversion rate and customer experience. great support as well. Thank you!
— Mother Sierra
A great app if you're looking for an all-in-one solution for your FAQ needs. It took me a while to get my head in the zone with some features but Caner has been absolutely brilliant in helping me with set up and despite my many emails, nothing seems to be too much trouble. I am now 100% delighted with the look and function we have for our static FAQ page and Support widget which I believe will sav...
— Diecast Model Centre
I recommend you to use a useful nice app number 10 in customer relations In terms of price, it is much better than other applications
— SadeceYedekParca
I love the fact you can roll up FAQ's to make it easier to read and or find what you are looking for
— Renate Jewellery
Great app, looks good and very easy to operate . Really recommending this app for the entrepreneurs that needs a time saver
— DropStrap
I used this app to further explain some of the services that I offer. It was really easy to install and set-up. My FAQs were published live within minutes of me installing the app. I actually have this app installed in a few of my e-commerce stores.
— MASTERING P.o.P
Easy to implement and looks great. Exactly what I needed, quick setup and a lot of customization options
— Shibuya Laundry
all data has been erased and the application has remained as recently installed. Can you recover the application as it was? It erased everything by itself
— Felber
I use this app and I like it but it is not usable from Android mobile users. Specially the tracking and contact us feature of the floating widjet. Once you start typing, the keyboard makes the page slide up and you cannot see where you are typing...
— Cersal
wasnt too difficult to set up. it deleted all my questions and reset it to defaults after it didnt work randomly on the website for about 6 hours
— SHOE DELI
Great app with amazing support! This app basically has everything you need to build a successful FAQ page. The widget is also extremely convenient. Support also responds within the same day. They've been great.
— Dangkeebs
just awesome, it has everything that i needed, easy to use and very versatile. I would recommend to everyone.
— ANIMARTS
I have been using this app since launch and its been crucial in managing my business. it is easy to use and update. it truly helps and guides my customers
— Mamma's Liquid Love Breast Milk Jewelry
An amazing app, that fulfilles our every need. The developers were super helpful in getting us setup, and even developed a collection page FAQ for our pages. Highly recommended, and it's the best FAQ app we've used.
— Jumponthevape
Great App. You can do everything you want and it's easy to use. Fast and awesome support. Highly recommend!
— Battl Victory Records

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