Yanet Returns & Exchanges

Automate returns & exchanges, manage refund and return labels

par Yanet · Lancement : avril 2023 · Plan gratuit disponible.

4.8 (272) sur Shopify Utilisée par 877 boutiques Shopify

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Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

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À propos de Yanet Returns & Exchanges

L'application de gestion du retour et de l'échange fournit une solution rapide et claire basée sur le flux pour traiter toutes les demandes de retour et d'échange de vos clients. Le propriétaire du magasin peut librement créer différentes politiques et règles de retour et d'échange appliquées à différents produits en fonction de différentes situations. Les clients peuvent facilement soumettre des demandes via un portail public intégré sur le site et se tenir à jour via des notifications par e-mail.

Dernière vérification : September 29, 2026 · Fresh

Détails de l’application

Développeur: Yanet
Catégorie: Orders & shipping
Tarif: Offre gratuite disponible
Lancement: avril 2023
Note: 4.8 (272) sur Shopify

Fonctionnalités clés

6 requests per month
Customizable Return Portal page
Rule & Refund/Exchange reasons setup
Exchange to the same product/variant
Refund to Discount code & Store credit

Intégrations avec :

Customer accounts EasyPost FedEx Shippo Shopify Admin

3 offres · gratuit au depart · essai gratuit de 14 jours

Free

Gratuit

Professional

$9.99/month

Ultimate

$29.99/month

Offres et tarifs listes sur le Shopify App Store.

Notes et avis

basé sur 94 avis du Shopify App Store

Utilisez les flèches pour lire les avis un par un

It's a valuable app with fair pricing. It might miss some small enhancements and customisation options, but the best part is the customer service. It's available all the time and does its best to help.

— ZORYS

Great customer service

— Swivells

Great help, thanks

— appleparts.nl

empty

— Eveline Cosmetics

Great customer service!

— Day Birch

Took care of my request right away. Very satisfied with my experience:).

— K-Sea Co.

the customer services are very helpful and also this software is good

— Vesstore

Support always helpful when we need anything!

— Dragonfly

Great app!

— 4EVER STUNNING

Una app increible! La verdad la recomiendo, tienen muy buen soporte al cliente. Es ampliamente moldeable a uno. Gracias por existir Yanet

— Indy

Yanet Returns & Exchanges has been a reliable solution for managing customer returns and exchanges. The feature set is robust, the setup is straightforward, and it significantly improves the customer experience while keeping the back office organized. Support has been excellent—Liam has been particularly responsive and solution-oriented. Highly recommended.

— AGP

Doesn't send return instructions once you approve the return. You have to go back and "resend" approval email. Ive contacted them several times and have not fixed the issue.

— Souli

Leaving a review after 2 months. We patiently waited for 2 months for mere courier integration, as we were asked to do. I connected myself after 2 months, and I am being informed of inability to test a bunch of things for integration like shortage of funds in the account or KYC etc. Where I was informed this will only be a test account, now they added on to the unnecessary requirements. Additional...

— Odhanon

Sehr zufrieden! Kostenloser Plan verfügbar, perfekt für starter

— noexcse.

I needed help with removing the "powdered by" on my return page and it was such a seamless process. It was done efficiently and effectively.

— tashbijoux

The application is very good and easy to use. The support team is responsive, helpful, and professional. Overall, a great experience.

— Twiggy Shop

Todo perfecto, una pequena duda en la configuración quedó resuelta al momento. Gracias! (atendido por Liam)

— Florentino

Tracy helped me, quickly resolved the query.

— UrbanRaas

Thanks to Alex who helped me with an app detail. The service was great and I’m a happy customer.

— Maison Alto

Alex was helpful in removing the Branding Label in the widget, still setting up the app but it appears to be great so far! Update: I keep having issues with customers saying they didn't get the return instructions emailed to them when I accept the return. I have contacted support but they keep telling me that everything is working perfectly, except it isnt. For some reason the app keeps sending th...

— Dazzle Me Dancewear

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