Loop adds treatment actions to retention offers
Loop now lets merchants attach customer actions like Skip or Order Now to retention offers, with support for A/B testing...
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Loop Update: Accurate One-Time Totals at Checkout for Non-Renewing Prepaid Plans
Loop now calculates accurate one-time charges for non-renewing prepaid plans at checkout, and caps cancellation reason c...
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Recharge adds control over Win Back flow deactivation, plus address shortcuts
Recharge now lets merchants choose whether to keep or remove customers from Win Back flows when deactivating them, and s...
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Recharge hard decline email now alerts customers immediately
Recharge adds a dedicated email notification for hard payment declines, sent immediately to prompt customers to update t...
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Loop launches targeted backup payment campaigns with country scoping
Loop added backup payment enrollment campaigns and geographic targeting to help merchants proactively reduce subscriptio...
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Loop adds segment-based cancellation offers and customer portal search
Loop's updated churn management now personalizes retention offers by customer segment and adds product search to custome...
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Recharge Adds Dynamic Pricing to Affinity Portal
Recharge subscribers can now manage trial-to-recurring plan changes directly from the Affinity portal.
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Skio update: A/B testing cancel flows and clearer billing diagnostics
Skio adds A/B testing for cancellation flows and plain-language billing failure reasons to its audit log.
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Skio adds box rebuild option to cancellation flow
Build a Box subscribers can modify box contents during cancellation without triggering full cancellation.
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Loop Update: Multi-Option Mystery Rewards Give Customers Choice
Loop adds customer-selectable mystery rewards, alongside AI analytics integration and improved portal testing capabiliti...
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