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Lumen
AI order tracking chatbot — fewer tickets, happier customers
par Mani Labs · Lancement : mai 2026 · Plan gratuit disponible.
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À propos de Lumen
Lumen is an AI chatbot that sits on your storefront and answers order tracking questions in real time. When a customer asks about their order, Lumen pulls the latest status and tracking details and responds naturally — no ticket created, no agent needed. If a customer is frustrated or needs human help, Lumen detects sentiment and escalates to your team with full context. Customize the bot's tone, branding, and widget appearance to match your store. Works with any carrier Shopify supports. Customers get instant order status and tracking updates via chat AI responds naturally — no canned replies or decision trees Frustrated customers are automatically escalated to your team Customize bot tone, branding, and widget to match your store Analytics dashboard tracks deflection rate and customer sentiment Voir plus Voir moins
Dernière vérification : August 8, 2026 · Aging
Détails de l’application
- Développeur
- Mani Labs
- Catégorie
- Store management
- Tarif
- Offre gratuite disponible
- Lancement
- mai 2026
- Note
- 0.0 sur Shopify
Fonctionnalités clés
- 50 conversations per month
- AI-powered WISMO support
- Custom bot name and tone
- Widget theme customization
- Shopify Theme Editor setup
more
3 offres · gratuit au depart · essai gratuit de 7 jours
Free
Gratuit
Pro
$29/month
Pro+
$69/month
Offres et tarifs listes sur le Shopify App Store.
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