Shop

Shop has a strict policy that removes you from Shop when you get one chargeback. However, we only get the one random, semi-annual chargeback FROM THEIR CUSTOMERS! They have the most fraudulent customers. The last one requested a refund as soon as they received a shipped confirmation, before delivery. Then, when they returned it, the customer submitted a chargeback 2 days before USPS delivered it!...

Even when I try to turn off the Shop promise, it somehow tries to ding me for slow shipping. Shop estimates shipping, I'm not going to be concerned by what you want me to do. This is my business and I'll run it the way I want. Shop, in theory, sounds good but it has unrealistic expectations and I'm tired of trying to fight these. We fulfill and deliver waaaaaaaaaay faster than most e-commerce site...

I was charged & cheated because I didn’t want any campaigns but couldn’t turn it off. High bill of $152. Beware!!!

Shop is informing our customers of "estimated delivery dates" at checkout. In the needlework industry, there is currently an industry wide shortage of materials that has been in effect since November/December of 2025. We can not guarantee these delivery dates to our customers when item may need to be ordered from our vendors and they themselves are experiencing delays of 6 months or more to receiv...

Due to the comment by your CEO I am considering removing my store from SHOP and only using my website on your platform. I want to support Canadian tech were I can.

"SHOP" stole all of my profit on the 5 sales that I was able to get through this app. I read that the cost was $15.00 per new customer, not $15.00 per item they purchased which took way over the amount of profit I would have made. Do not trust this app if you do not have more than $15.00 profit in each item purchased. #Disgraceful! #Terrible app!, #Rip Off

THANKS

Do not trust this app, it took an automated payment from my very first sale of almost 50%, and i spent a few hours trying to resolve it !