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BotSpace: AI Chat & Helpdesk icon

BotSpace: AI Chat & Helpdesk

AI chatbot to sell & support on Email, WhatsApp, IG...

par BotSpace · Lancement : décembre 2023 · Plan gratuit disponible.

4.7 (82) sur Shopify Utilisée par 1 boutiques Shopify

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AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS

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À propos de BotSpace: AI Chat & Helpdesk

La plupart des acheteurs n'achètent pas lors de leur première visite, vous laissant avec des chariots abandonnés et des questions sans réponse. BotSpace ́s AI agent les transforme en ventes en répondant instantanément aux questions sur votre site et Instagram, puis de suivre via WhatsApp ou des appels vocals automatisés pour récupérer des chariots. Il automatise également les tâches de support (mise à jour de commande, retours, FAQs) afin que les clients reçoivent de l'aide 24/7 sans ajouter à votre charge de travail. Résultat: plus de conversions, revenus récupérés, et les clients plus heureux—tout d'une plate-forme Voir plus Voir moins

Dernière vérification : September 27, 2026 · Fresh

Détails de l’application

Développeur
BotSpace
Catégorie
Store management
Tarif
Offre gratuite disponible
Lancement
décembre 2023
Note
4.7 (82) sur Shopify

Fonctionnalités clés

  • 1 seat
  • Upto 5 workflows
  • Shared inbox
  • Broadcasts
  • Integrations
Intégrations avec :

20+ Integrations Instagram SMS Voice WhatsApp

2 offres · gratuit au depart · essai gratuit de 14 jours

Free

Gratuit

Pro

$15/month

Offres et tarifs listes sur le Shopify App Store.

Notes et avis

basé sur 76 avis du Shopify App Store

Utilisez les flèches pour lire les avis un par un

The AI agent is surprisingly natural and handles complex eCommerce queries with ease. It saves our team hours every day by resolving FAQs and order lookups automatically. Great interface, smooth integration, and solid value for any growing brand.
— VANTUSCART
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— WEW
Devashish Agarwal. Had a call with him and it was very clear and straight forward. Definitely recommended.
— Larimide Singapore
We recently switched to BotSpace, and it's been really helpful in getting our customer support set up properly with proper reporting. Whenever we run into an issue or need something adjusted, we reach out to the developers, and they sort it out quickly; they're really responsive and easy to work with. Happy with the app so far and would recommend it.
— Loom Collection
We have been using BotSpace for our business WhatsApp communication, and it has been a great experience. The platform is easy to use and helps us manage customer messages, automation, and communication more efficiently. It saves our team valuable time and makes customer engagement much smoother. Highly recommended for businesses looking for an effective WhatsApp automation solution!
— Seva Chikan
Experience has been seamless. Quick and easy, transparent and zero complications.
— Go Ayurveda Dhanvantri
The platform is pretty straightforward to use, and setting up campaigns and sending messages to customers doesn’t feel complicated. What I like most is that everything is sorted in one place, so we don’t have to keep jumping between different tools. It’s also been really useful for managing customer communication and keeping things more organised.
— qvey
Shashvi was my assigned POC, She was extremely patient and helpful. Infact the entire team was helpful. Thank you guys for helping me with onboarding process
— CeeJé
Devashish from BotSpace has been really helpful throughout the entire integration process. He has guided me through setting up the workflows and templates and has been very supportive whenever I needed assistance. Overall, the support has been excellent, and I’m really happy with the experience. Highly recommend their support team!
— Baani Silks
BotSpace has made managing our WhatsApp communication much simpler. The platform is user-friendly, reliable, and helps us handle customer conversations more efficiently. The support team is quick to respond and always helpful. A great tool for businesses looking to automate and improve their WhatsApp engagement.
— Revaa
Great experience with BotSpace so far. The team has been very helpful and responsive, making the overall setup smooth and easy for us. Really happy with the support!
— Aurakriti
Great app! Easy to set up and works smoothly. Automation and customer engagement features have really helped our store. Support team is responsive too. Highly recommend!
— Indiclub.shop
Poor support, they don't even know whats going on in their parallel universe. Not recommended Updated Review: Dear Mayur, For the record, Techlays was onboarded on BotSpace and did use the platform during the trial period. Our workspace ID was 919727249779. Please check your own records — or at least verify internally with your team — before publicly stating that Techlays was “never onboarded”...
— Techlays
Wasted our 2+ Months in their hopes of getting the issue resolved. Never turned despite multiple follow ups. Although they kept billing for bugs reported. When asked for new POC was introduced in group who didnt even had a clue of what was reported and what was he considering. Initial person who onboarded left the company post onboarding. New Poc kept giving new dates, and last POC said this is a...
— ECellStreet
Poor support, they don't even know whats going on in their parallel universe. Not recommended
— Techlays
Wasted our 2+ Months in their hopes of getting the issue resolved. Never turned despite multiple follow ups. Although they kept billing for bugs reported. When asked for new POC was introduced in group who didnt even had a clue of what was reported and what was he considering. Initial person who onboarded left the company post onboarding. New Poc kept giving new dates, and last POC said this is a...
— ECellStreet
EXTREMELY POOR SERVICE ONLY SINGLE PERSON DOING ONBOARDING, CUSTOMER SUPORT, SALES, MAKING WORKFLOWS, DEVELOPER. THEY CALL ANYTIME AND EXPECT TO PICK CALLS, MAKING WORKFLOWS LIVES AFFECTING YOUR CUSTOMERS AND ORDERS
— Who Wore Whhat
Do not fall in trap of Botspace! in hindi there is a saying " itne mein itna hi milega" fits very truly fro them. They are cheap and so is their service and app! They don't have very basics features of whatsapp and is the most inconvenient app ive ever used. Their sales guy ANMOL is a biggest scammer i've come across. Very unprofessional and has no idea how to manage a client and moreover help the...
— Life's A Beach
The best WhatsApp automation app we’ve used! The platform is smooth, reliable, and makes managing customer communication so much easier. What really stands out is their support team — extremely helpful, responsive, and always ready to assist whenever needed. Highly recommended for any business looking to streamline and automate their WhatsApp communication!
— Élan D'Or
It's an amazing platform i am using from past 5-6 Months pretty good, and team is super responsive.
— Frozen Music Maison

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