Loop Returns & Exchanges

Manage returns, exchanges, tracking, order editing & more!

par Loop · Lancement : mai 2021 · Plan gratuit disponible.

4.6 (443) sur Shopify Utilisée par 6,164 boutiques Shopify

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Loop's AI-powered operations platform helps 5,000+ Shopify brands manage returns, exchanges, editing, tracking, fraud prevention, and more.

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À propos de Loop Returns & Exchanges

En automatisant le travail désastreux après la caisse, Loop convertit plus de commandes en revenus et augmente la valeur LTV tout en créant un voyage post-achat sans heurt qui renforce la confiance et la loyauté. Avec des intégrations profondes entre différents outils, Loop assure chaque commande, retour, échange, réclamation et résolution est plus rapide, plus simple et conçu pour développer votre marque. Optimiser les coûts de retour avec Workflows, Logistics, Point of Sale, et plus Incentiver les échanges en utilisant Bonus Credit, Shop Now et Instant Exchanges Protégez contre la fraude de retour en utilisant Workflows, Custom Rules et Blocklists Fournissez une expérience premium avec le pickup à domicile et des retours simples, self-server Construisez la confiance avec le suivi et apprenez le comportement avec Intelligence Voir plus Voir moins

Dernière vérification : September 29, 2026 · Fresh

Détails de l’application

Développeur: Loop
Catégorie: Orders & shipping
Tarif: Offre gratuite disponible
Lancement: mai 2021
Note: 4.6 (443) sur Shopify

Fonctionnalités clés

Returns software
US & Canada domestic return labels
Return Bars
Advanced features
Package protection

Intégrations avec :

Attentive Checkout Customer accounts Global-E Gorgias Klaviyo NetSuite Shiphero Shopify Admin Shopify Flow Shopify POS

3 offres · gratuit au depart · essai gratuit de 29 jours

Checkout+

Gratuit

Essential

$155/month

Advanced

$340/month

Offres et tarifs listes sur le Shopify App Store.

Notes et avis

basé sur 100 avis du Shopify App Store

Utilisez les flèches pour lire les avis un par un

We were unbelievably impressed by the customer service and support that Brooke McCormick provided during onboarding - above and beyond. The app is working great and any issues addressed immediately.

— Essato&Co

Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe!

— Gottex

Loop has been a great partner to work with. Their team is always responsive, knowledgeable, and available to help whenever we run into an issue or need assistance with setup or configuration. They’ve made the entire process much easier, and it’s reassuring to know we have a team we can rely on when questions come up. We really appreciate their continued support and partnership!

— Schneiders

Great product and the support is great.

— Banded

Support team has been responsive & helpful in getting this app running in our shop. I was having the same password issue noted in other reviews. Reached out to support & they responded the next day with a reset to get logged in.

— Wms&Co.

very patience and resourceful - have been working with loop for years now.

— Lambwolf Collective

empty

— Victoria Beckham Beauty

Emma from customer support was incredibly responsive to a technical glitch that would not allow us to connect our carrier account. She communicated with her internal team immediately and kept us well advised along the way. Our problem was quickly resolved.

— Softies

Rece was so helpful and professional. He resolved our issue quickly!

— Swim and Sweat

App is easy to use and customer support is very prompt. I had an issue that could not be resolved via the chat feature, but they followed up via email with a few hours with a great explanation and resolution for my issue!

— JadeYoga

Rece provided outstanding customer support from start to finish. He was quick to respond, patient, knowledgeable, and took the time to clearly explain everything until the issue was fully resolved. His communication was professional, friendly, and made the whole process easy and stress-free. It's rare to receive this level of support, and Rece truly went above and beyond. Thank you for the excelle...

— Alma Mater Footwear

Fast, helpful and accurate support!

— Tracksmith

Same issue. Cannot reset password...

— rom&nd

support is non-existant. We have a question that is urgent and remains unanswered after many days. Simply not good enough.

— Joonya AU

Terrible support provided so far. Very disappointed. We are in the dark on how this complex software works and our customers are stranded not knowing what to do because we don't know either. Do not recommend at all.

— Joonya US

Customer service is poor - no calls or demos given - it is a complete pain to setup.

— Keada Sports

Unable to log in and there is no way to re-set my password that works. I emailed support hopefully they respond soon but I have never had an app with such challenges logging in and my customers are getting very upset.

— United By Blue

This has been the worst onboarding experience I've ever had. The customer service/technical support is nonexistent and you will run into countless issues left unresolved for months. They provide no technical support at all. Absolutely RUN! I'm trying to get out of it as soon as I can and probably will try Swap Commerce.

— Past Midnight

Worst experience I’ve ever had with a Shopify app. We attempted to get this app activated for 6–7 weeks and never even reached the point of being able to use it. You cannot activate the app without a sales call, and that call is not onboarding it’s a commission-driven sales pitch designed to extract as much money as possible using vague, shifting “custom pricing.” We were assigned a sales repr...

— Pretty Little Home

I could not test the app, because an onboarding call is mandatory. I don't need an onboarding call. It's a waste of time. Make it optional and not mandatory.

— SAINT SKEI

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