ShipX ‑ Shipping Rates & Rules

The product-based rates configured for my store have been working perfectly. I’ve been using this app for several years, and once the initial setup was completed, everything has continued to work smoothly. The support team has also been consistently helpful and reliable over the years. Thanks to the app and the excellent support provided, my store’s shipping setup has been running successfully.

We’re using ZIP code-based conditions for our remote Canadian postal codes, and the entire setup was very clean, straightforward, and easy to configure. The app works exactly as expected and provides great flexibility for managing shipping rates with multiple conditions. A special thanks to Deepan, who provided excellent support throughout the configuration process. He was very helpful in guiding...

We are using the Product based setup and the support is friendly.

Vinduja & Vp was very helpful and sorted our technical problems out, Using Product tag and cart Zip code

Vignesh helped me setup my shipping rates. Easily configured what I assumed would be complicated in 20 mins. Deffo recommend!

Jennifer has been incredibly helpful throughout my experience. She's always friendly, knowledgeable, and quick to assist whenever I have questions. The app is also easy to use and has made everything much more convenient. I'm very happy with the service and would definitely recommend it to others!

Great fit to provide advanced live rates from our carrier for larger case packed orders to our wholesalers. Ran into an issue with the setup, chat support was able to sovle in moments

I experienced the best customer service and tech support from Raj... He was very patience and really helped me fix a problem with setup. We were losing money hand over fist and even after chat disconnected a few times and everything he was amazing! 10 out of 10!!! Baraah helped me with the product rates and shipping information. He was excellent & he is very appreciated!

Combined shipping is really useful; being able to split by product SKU helps us too.

Deepan was super helpful and very knowledgeable on the platform. This app pulls live carrier rates and helps to modify rates. Highly recommend if you need to customize your shipping rates based on zones, customer or products.

Vinduju and Varatharaj are extremely helpful with any technical queries we have had so far - great work guys!

The support I've received from the team has been very helpful and easy to understand.

Tremendous customer service in helping out with the needs of our store! Highly recommend it as the app itself is very user friendly for PC novices!

Barath was very helpful in making sure I set this up properly and even provided help beyond the questions I asked on things I had missed.

VP great support to match perfectly our needs to configurate special rates and product tag features.

Great support from Shwetha. Scenarios created based on product exclusion, based incremental value and weight based shipping.

Great app for advanced shipping rules and great support. Got help from VP via zoom.

Barath was very nice and very helpful. They corrected my problem and they also saw other issues that needed fixing and were quick to point them out and show me how to fix them. We are using shipping rates for each product feature and it works as we expected.

Very good app with helpful features like the cart subtotal discounts and more. Vp was very helpful with setting up the app.

Great app with excellent customer support. VP was quick to respond, helped us configure our shipping setup correctly, and guided us through the entire process. They were knowledgeable, responsive, and resolved our questions efficiently. If you’re looking for a shipping app backed by a team that provides outstanding support, I highly recommend it.