MerchantPick

Les meilleures applis Helpdesk pour Shopify

Last updated: Aug 14, 2026

  1. #1. Help shoppers instantly with live chat and AI-powered support.

    Tidio ‑ Live Chat & AI Chatbot screenshot
    4.8 ★ (1,250) Free plan, paid from $29/month

    Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.

  2. #2. Empower support with AI helpdesk, help center, Email inbox

    Willdesk: Live Chat&AI Chatbot screenshot
    4.8 ★ (354) Free plan, paid from $16.9/month

    Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale

  3. #3. Provide Live chat support, FAQ, WhatsApp inbox & chat buttons

    Chatway Live Chat & AI Chatbot screenshot
    4.9 ★ (260) Free plan, paid from $29/month

    Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp.

  4. #4. AI chatbot, AI Chat for Sales & Support, all channels...

    Zipchat AI Chatbot & Live Chat screenshot
    Zipchat AI Chatbot & Live Chat icon

    Zipchat AI Chatbot & Live Chat Tendance

    by ZIPCHAT INC

    5.0 ★ (158) Free plan, paid from $49/month

    AI Chat, AI Chatbot & AI Agent for Shopify that acts: answers instantly, recommends products, recovers carts & runs support on chat, WhatsApp, IG & email, 24/7.

  5. #5. Helpdesk & chat by the ex-Lifetimely founders

    Commslayer: AI Helpdesk & Chat screenshot
    4.9 ★ (192) Free plan, paid from $39/month

    AI-powered helpdesk & chat by the ex-Lifetimely founders

  6. #6. AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery

    DC: WhatsApp Marketing + API screenshot
    4.8 ★ (208) From $29/month

    Manage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.

  7. #7. Instantly resolve support inquiries and grow your business.

    Gorgias: AI, Helpdesk & Chat screenshot
    Gorgias: AI, Helpdesk & Chat icon

    Gorgias: AI, Helpdesk & Chat Tendance

    by Gorgias Inc.

    4.2 ★ (617) From $10/month

    Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!

  8. #8. Improve customer service with Helpcenter ticketing & AI FAQs

    SB: Helpdesk, Live Chat & FAQs screenshot
    SB: Helpdesk, Live Chat & FAQs icon

    SB: Helpdesk, Live Chat & FAQs

    by Shark Byte, Inc

    4.5 ★ (244) Free plan, paid from $5.99/month

    Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.

  9. #9. AI agents that resolve tickets end to end, with an...

    Richpanel: AI Customer Support screenshot
    Richpanel: AI Customer Support icon

    Richpanel: AI Customer Support Tendance

    by Richpanel Inc

    4.7 ★ (122) From $89/month

    Richpanel is an AI-native helpdesk for Shopify brands. AI agents resolve orders, returns, refunds and subscriptions end to end, with guardrails you control.

  10. #10. AI chatbot to sell & support on Email, WhatsApp, IG...

    BotSpace: AI Chat & Helpdesk screenshot
    4.9 ★ (72) Free plan, paid from $15/month

    AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS

Les notes proviennent du Shopify App Store.

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